
Regional Manager, Ernakulam
4 days ago
Role & responsibilities
Oversee and drive growth of the gold loan portfolio across the region: multiple branches or clusters.
- Set / monitor sales targets, disbursement goals, profitability objectives; ensure branches meet these metrics.
- Ensure operational efficiency, process compliance, KYC & regulatory adherence, quality audits.
- Manage risk: minimize NPAs / defaults, oversee recovery / auction process for pledged gold.
- Lead, mentor & develop branch heads / area managers. Build a strong management pipeline.
- Implement regional strategies for market penetration, customer acquisition, crossselling where applicable.
- Monitor competition, local gold market trends (prices, customer behaviour), adapt business strategies accordingly.
- Oversee and drive growth of the gold loan portfolio across the region: multiple branches or clusters.
Preferred candidate profile
*10+ years of experience in the financial services sector, with substantial exposure to gold loan products.
* At least 8 years in senior leadership roles (Area Manager, Cluster Manager, Regional Manager) with responsibility over multiple branches / large portfolio.
- Strong understanding of gold valuation, collateral appraisal, risk & compliance issues specific to gold loan NBFCs.
- 10+ years of experience in the financial services sector, with substantial exposure to gold loan products., collections & recovery targets.*
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