IT Support Specialist
1 week ago
Role Summary
We are looking for a motivated and detail-oriented *E-commerce / Online Sales Executive* to join our digital team. You will be responsible for managing the company's online sales platforms, ensuring a seamless customer experience, and supporting the growth of our e-commerce channels. This role is perfect for someone who understands digital commerce and wants to grow in the fashion and lifestyle sector.
Key Responsibilities
* Manage product listings across the company's website and other e-commerce platforms (titles, descriptions, pricing, images).
* Monitor and update inventory to ensure accurate stock visibility.
* Process online orders, coordinate with the logistics/warehouse team for smooth dispatch and delivery.
* Track customer orders, returns, exchanges, and resolve customer issues related to online purchases.
* Plan and implement online promotions, offers, product launches, and campaign activities.
* Assist the marketing team with digital promotions, including social media, email campaigns, and Google Ads.
* Analyze web traffic and sales data to suggest improvements in product visibility and conversion rates.
* Optimize the user experience (UX) of the e-commerce website — navigation, speed, mobile-friendliness.
* Coordinate with designers/photographers for visual content (product images, banners).
* Stay updated with e-commerce trends and competitor activity.
Qualification
BCA or MCA or Diploma
Experience
Minimum 2 Years of Experience
IT Support Specialist/ System Admin/ Online- sales Coordinator
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 06/10/2025
Expected Start Date: 06/10/2025
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