E-commerce Manager

2 weeks ago

Bengaluru, Karnataka, India CROSSBEATS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:
 Bangalore | Work from office.

Employment Type:
 Full-time

Experience Required:
 3-5 years in e-commerce marketplace management (preferably Flipkart)

About Us:

We are a fast-growing D2C consumer electronics brand in India, selling our products both through our own website and leading marketplaces like Flipkart. We are looking for an experienced 
E-commerce Manager
 to drive growth, profitability, and operational excellence on 
Flipkart Marketplace
.

Key Responsibilities:

1.Flipkart Account Management:

  • Manage end-to-end operations of our seller account on Flipkart.
  • Optimize product listings (SEO, images, descriptions, pricing) to maximize visibility and conversions.
  • Monitor competitor pricing and strategize promotions/discounts.

2
.
Sales Growth & Revenue Management:

  • Develop and execute strategies to increase sales, improve rankings, and enhance brand presence.
  • Plan and execute promotional campaigns (Big Billion Days, festivals, etc.).
  • Work with Flipkart's account managers for better visibility (e.g., Flipkart Ads, Sponsored Products).

3
.
Inventory & Order Management:

  • Ensure optimal stock levels to prevent stockouts or overstocking.
  • Coordinate with logistics partners for smooth order fulfillment.
  • Handle returns, refunds, and customer complaints efficiently.

4.Performance Analytics & Reporting:

  • Track KPIs (traffic, conversion rate, order defect rate, etc.) and take corrective actions.
  • Analyze sales data to identify trends and growth opportunities.

5.Profitability & P&L Management:

  • Optimize pricing, shipping costs, and marketplace fees to maintain profitability.
  • Negotiate better terms with Flipkart (commission rates, shipping subsidies).

6.Customer Experience & Reviews:

  • Improve product ratings and reviews by addressing customer grievances proactively.
  • Ensure high seller ratings by maintaining low cancellation rates and timely dispatch.

Skills & Qualifications:

  • 3+ years of experience managing Flipkart seller accounts (preferably in consumer electronics).
  • Strong understanding of Flipkart Seller Hub, algorithms, and ranking factors.
  • Analytical mindset with proficiency in Excel/Google Sheets and data-driven decision-making.
  • Experience in inventory management and supply chain coordination.
  • Excellent negotiation and communication skills.

Why Join Us?

  • Opportunity to work with a high-growth D2C brand.
  • Competitive salary + performance-based incentives.
  • Dynamic work environment with growth opportunities.

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