Outbound International Operations

2 days ago

Delhi, Delhi, India EdTerra Edventures Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About EdTerra Edventures
EdTerra Edventures is India's leading student travel company, curating experiential learning journeys across domestic and international destinations. We specialize in school group tours, educational expeditions, and global exposure programs that combine fun with learning.

Role Overview
The
International Operations Manager
will be responsible for planning, executing, and managing
international group travel programs
end-to-end. The role requires strong vendor negotiation, itinerary designing, on-ground group handling expertise, and coordination with schools, internal teams, and global partners to ensure smooth and enriching travel experiences for students and educators.

Key Responsibilities

  • Plan and execute international group tours for students and teachers.
  • Create detailed itineraries, costing sheets, and travel proposals in coordination with sales and product teams.
  • Liaise with destination management companies (DMCs), hotels, transport providers, and airlines for rates, bookings, and service confirmations.
  • Ensure end-to-end operational excellence—visa processing, travel insurance, forex, and logistics.
  • Manage on-ground tour operations, escort groups if needed, and troubleshoot issues in real-time.
  • Handle vendor negotiations, ensure best pricing without compromising service quality.
  • Coordinate closely with academic team, trip leaders, and school authorities for smooth departures.
  • Monitor feedback from groups and initiate post-tour analysis for process improvement.
  • Maintain a strong network of international suppliers and build long-term partnerships.
  • Prepare and manage budget reports, P&L for trips, and MIS updates for management.

Requirements

  • Bachelor's degree in Travel & Tourism / Hospitality / Management (MBA preferred).
  • 5–10 years of experience in international travel operations, preferably in student travel / MICE / group travel.
  • In-depth knowledge of international destinations, airlines, and group travel logistics.
  • Strong command over costing, vendor negotiations, and itinerary planning.
  • Excellent communication, problem-solving, and people management skills.
  • Hands-on experience in MS Excel, costing tools, and travel CRM systems.
  • Willingness to travel internationally as required.

Skills: international operations,travel,group travel

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