Admin Head-Mall

21 hours ago

Kanpur, Uttar Pradesh, India Ritu Housing Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:

1. Administrative Oversight

  • Manage all administrative functions, including office management, documentation, SOP adherence, and reporting.
  • Ensure smooth operations of the malls support services, including housekeeping, maintenance, and security.

2. Tenant Coordination

  • Serve as a primary point of contact for tenants regarding operational concerns.
  • Facilitate onboarding, coordination of handover/takeover, utilities setup, and regular communications.

3. Facility & Vendor Management

  • Supervise facility maintenance schedules (HVAC, electrical, plumbing, etc.).
  • Manage third-party service providers (security, cleaning, landscaping) and ensure SLA compliance.
  • Oversee procurement of admin supplies and maintain budget control.

4. Compliance & Safety

  • Ensure compliance with statutory and safety regulations including fire safety, health codes, licenses, etc.
  • Coordinate with local authorities and conduct regular audits and drills.

5. Staff Management

  • Lead the admin team and coordinate across departments.
  • Allocate duties, supervise performance, and ensure training and development of support staff.

6. Budgeting & Reporting

  • Prepare and manage the admin budget, track expenses, and implement cost-effective practices.
  • Generate regular reports on mall operations, maintenance activities, and administrative KPIs.Role & responsibilities

Preferred candidate profile

Key Skills & Competencies:

  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Knowledge of facility management and vendor negotiation
  • Proficient in MS Office and facility management systems
  • Problem-solving mindset and ability to handle pressure

Qualifications:

  • Bachelor's degree in Business Administration, Facility Management, or related field (MBA preferred)
  • Minimum 10-15 years of experience in mall administration, commercial real estate, or facility management

Experience handling large teams and multiple stakeholders

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