Account Manager
19 hours ago
Company Description
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Role Description
This is a full-time, on-site role located in Coimbatore for an Account Manager. The Account Manager will be responsible for developing and maintaining client relationships, managing accounts, preparing account strategies, and ensuring client satisfaction. Daily tasks include conducting regular meetings with clients, addressing and resolving client inquiries and concerns, coordinating with internal teams to ensure timely delivery of services, and analyzing account performance to identify growth opportunities.
Qualifications
- Experience in client relationship management, account management, and customer service
- Ability to prepare and implement account strategies
- Strong verbal and written communication skills
- Problem-solving skills and ability to address and resolve client inquiries and concerns
- Experience in coordinating with internal teams to ensure timely delivery of services
- Analytical skills to analyze account performance and identify growth opportunities
- Bachelor's degree in Business Administration, Marketing, or related field
- Familiarity with CRM software and MS Office suite
- Ability to work independently and as part of a team
- Organizational skills and attention to detail
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