Rackspace - Team Lead, IT Security - IN (R-22278)

3 days ago

Gurgaon, Haryana, India rackspace technology Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Job Description

: Team Lead, IT Security - IN (R-22278)

Location: Gurgaon, India
Work Type: WFH/Hybrid
Job Title: Team Lead IT, Security
Department: Private Cloud - Delivery Global Technical Support
Employment Type: Full-Time
Reports To: Senior Manager, Technical Support IN

Job Overview

We are seeking a highly skilled and motivated Team Lead to lead our Information Security Engineering team. This role is responsible for overseeing the configuration, enhancement, and evaluation of security tools and services across our hosting and cloud environments. The Team Lead will guide a team of engineers in conducting system assessments, managing security incidents, and delivering technical consultations to customers. Staying current with cybersecurity trends and technologies is essential to ensure proactive threat mitigation and world-class service delivery.

Key Responsibilities
  • Lead and manage a team of Information Security Engineers to ensure operational excellence and goal alignment.
  • Oversee configuration, optimization, and maintenance of security tools such as firewalls, WAFs, IDS/IPS, VPNs, and log systems.
  • Drive incident response and vulnerability management, ensuring timely resolution and root cause analysis.
  • Collaborate with internal teams and external vendors to address security gaps and implement best practices.
  • Monitor security metrics, compliance status, and operational performance, providing regular reports.
  • Ensure timely execution of firmware upgrades and platform updates based on security needs.
  • Support cloud security architecture and deployment across public and hybrid environments.
  • Manage team performance, training, staffing, and daily operations including escalations and coverage.
  • Set priorities, coordinate with other teams, and lead continuous improvement initiatives.
  • Stay current with cybersecurity trends, vendor roadmaps, and emerging threats.
Must-Have Qualifications
  • 5 years of experience in Information Security, with at least 1 year in a tech lead or leadership role.
  • Hands-on experience with security technologies such as WAFs (Imperva, Incapsula), IDS/IPS, VPNs, firewalls (Cisco ASA, Juniper SRX), and log management tools (Alert Logic).
  • Entry Level knowledge of various Compliance Regulations/ Standards; PCI, ISO27001, Audit Standard #70, Safe Harbor, HIPAA, and FISMA.
  • Entry Level knowledge of IT Risk Management, Governance, Risk and Compliance, Information Security, Data Privacy, Vendor Management, and/or Business Continuity Management.
Soft Skills Attributes
  • Strong leadership and team development skills.
  • Excellent communication and stakeholder management abilities.
  • Analytical mindset with a proactive approach to problem-solving and high attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Customer-focused attitude with a drive for continuous improvement.
Preferred Qualifications
  • Bachelors degree in computer science, Information Security, or a related field; Masters degree or MBA is a plus.
  • Certifications such as CISSP, CISM, CEH, or equivalent.
  • Experience with cloud platforms (AWS, Azure, GCP) and their security services.
  • Knowledge of ITIL, NIST, and other security frameworks.
  • Exposure to automation and orchestration tools in security operations.

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