Rackspace - Citrix System Administration L5 - R-22194

1 day ago

Gurgaon, Haryana, India rackspace technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description

: Citrix System Administration L5 - R-22194

Location: India - Gurgaon
Department: Private Cloud - Product
Employment Type: Full-Time
Remote: Yes

Job Overview

An L5 Citrix position indicates a senior-level technical individual who acts as a Subject Matter Expert, capable of handling complex technical challenges independently and contributing significantly to system design, implementation, and long-term strategy.

Job Responsibilities
  • Build, implement & manage products/solutions for Rackspace Hosted and Remotely Managed Citrix environments.
  • In-depth knowledge of all Citrix products, architecture & best practices.
  • Manage escalations P1 calls and RCA for all Citrix related products.
  • Architecture, design and strategic initiatives that require application virtualization and/or virtual desktop infrastructure (VDI).
  • Designing, implementing, and maintaining large-scale, complex Citrix environments, including XenApp, XenDesktop, NetScaler, DAAS, AppSense Imprivata, PVS, FAS, MFA.
  • Must know advanced level of public cloud hosting platforms primarily Azure & AWS.
  • Performing detailed analysis to identify and resolve the underlying causes of production support issues.
  • Responsible for identifying and solving technical issues related to the Citrix solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues.
  • Implementing and recommending improvements to meet customer requirements and internal standards.
  • Windows 11 expertise & user support exposure/experience coupled with expertise on Microsoft Windows platforms, Active Directory, DNS and GPO, FSlogix, Gold image management (app publishing/patching).
  • Azure Monitor & knowledge of SIEM & SOAR integrations (OMS/log analytics/MS Sentinel).
  • Strong knowledge of Citrix ADC/Netscaler Secure Gateway.
  • Work with product management to design/deploy complex custom Citrix applications, XenApp and XenDesktop.
  • Coordinate with other Operations/App. Services team members regarding deployment and ongoing maintenance of new systems and solutions.
  • Perform various administrative duties and maintenance functions as required.
  • Networking with other departments and teams to address technical matters and ensure optimal system performance.
  • Have a good background and work on technologies other than Citrix like Windows Server (2022 through 2025), VMware, HyperV.
Experience

15 years

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