Area Business Manager

Job Description – Area Manager

Company Name:
ZoloStays

Business Unit:
SHB2C (Student Housing – Sales & Supply)

Designation:
Area Manager

Location:
Coimbatore

Employment Type:
Full-time

About Zolo

Zolo is India's largest and most trusted co-living and managed accommodation platform, operating across multiple verticals including Co-Living, Z Hotels, Loop Hostels, Student Housing, Real Estate, and Vacations. With operations across major cities, Zolo provides secure, comfortable, and community-centric living solutions trusted by thousands of students and working professionals.

About Student Housing at Zolo

Zolo's Student Housing division provides safe, high-quality, and fully-managed accommodations designed specifically for students and parents who seek reliability, comfort, and a structured living environment.

We operate large-format student residences with a focus on:

• Safety, hygiene, and compliance
• Organized meal plans and housekeeping
• 24x7 student support
• Study-friendly spaces and structured routines
• Community-building activities
• Transparent communication with parents

The Area Manager plays a critical role in shaping the
end-to-end student experience
, ensuring properties operate smoothly while maintaining academic-friendly environments, strong parent confidence, and high occupancy.

Role Overview

The Area Manager is a leadership position responsible for driving
Sales (Occupancy), Supply (New Property Acquisition), and Operations
across multiple student housing and co-living properties in Pune.

You will be responsible for cluster-level performance, P&L understanding, team leadership, new site launches, and maintaining Zolo's service benchmarks.

This role is ideal for someone who has managed multi-site operations, driven occupancy growth, and worked with student-centric or hospitality environments.

Key Responsibilities

1. Occupancy & Sales Ownership

• Achieve occupancy targets across student housing and co-living properties.
• Identify local student demand hubs (colleges, coaching centres, PG clusters).
• Build partnerships with colleges, training institutes, and student communities.
• Analyse weekly sales numbers and take action on early occupancy dips.

2. Supply & New Property Launches

• Identify and acquire new student housing properties and buildings.
• Lead end-to-end launch processes: setup, branding, first occupancy, stabilization.
• Conduct market research to find high-potential student zones.
• Handle owner/broker negotiations professionally.

3. Operations & P&L Management

• Ensure daily operations, housekeeping, meals, safety, and student comfort are maintained.
• Conduct audits and enforce SOPs strictly.
• Track expenses, vendor costs, and property-level profitability.
• Resolve student/parent escalations promptly.

4. Team Leadership

• Lead 5–7 Executives/Managers across properties.
• Train teams on student experience standards, discipline, and communication.
• Run weekly reviews to track occupancy, operations, and complaints.
• Build a culture of accountability and proactive problem-solving.

5. Parent & Student Relationship Management

• Maintain strong rapport with parents—transparency, trust, and timely updates.
• Ensure complaint resolution within defined SLAs.
• Drive initiatives around safety, discipline, and community activities.

Skills Required

Core Skills

• Multi-property or cluster-level management experience.
• Strong exposure to occupancy, sales funnels, revenue metrics, and P&L basics.
• Experience launching and stabilizing new housing/hostel properties.
• Strong customer orientation—especially with students and parents.
• Vendor negotiation and budgeting capability.
• Ability to use data and weekly numbers for decision-making.

Team Management

• Experience leading teams of 5–7 people.
• Strong training, motivation, and performance management skills.
• Ability to enforce discipline and daily process adherence.

Persona Traits

• Ownership mindset
  —Fixes issues before they escalate.
• Hustler attitude
  —Fast, hands-on, and action-oriented.
• Calm under pressure
  —Handles peak occupancy seasons with composure.
• Student-first approach
  —Empathetic, disciplined, and parent-trust focused.
• Process-driven
  —Believes in SOPs, checklists, and predictable execution.
• Growth mindset
  —Willing to learn, experiment, and expand business.

Education:

• Bachelor's degree in Hospitality / Business / Management
• MBA or Postgraduate preferred

Why Join Zolo?

• Lead the
  Student Housing
  growth in Pune
• Own both
  Sales + Supply
  for your cluster
• Exposure to multi-property operations and new site launches
• Clear growth path:
  Area Manager → Regional Manager
• Freedom to innovate and build high-impact initiatives
• Be part of India's fastest-growing accommodation ecosystem

Salary

₹8 LPA – ₹13 LPA (CTC)

Based on experience and capability