CSR - Customer Service Representative

4 days ago


Gurgaon, Haryana, India Traahi Tapes Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: Client Communication & Coordination Executive – Video Editing Studio (In-House)

Location: Gurugram, Sector 92, Haryana

Company: Traahi Tapes

Type: Full-time (In-House)

About Us:

Traahi Tapes is a creative video post-production studio working with international clients on podcasts, YouTube videos, brand films, and short-form social content.

We're hiring a Client Communication & Coordination Executive to manage client conversations, collect feedback, and coordinate with our in-house editing team to ensure smooth and timely project delivery.

What You'll Do:

  • Communicate with clients through chat and email regarding project briefs, updates, and revisions.
  • Understand client needs and translate them into clear instructions for the editing team.
  • Track project timelines, maintain task sheets, and ensure deadlines are met.
  • Summarize client feedback and share it clearly with editors.
  • Maintain professionalism and quick response in all client communication.
  • Support project organization and assist with internal coordination.

What We're Looking For:

  • Excellent English communication skills (spoken and written).
  • Fast and accurate English typing is a must.
  • Strong attention to detail and good organizational skills.
  • Familiarity with Google Sheets, Google Drive, Microsoft Office, or similar tools.
  • Basic understanding of video production or post-production is a plus.
  • Comfortable working full-time from our Gurugram studio.

Salary: ₹17,000 – ₹25,000 per month (depending on experience)

Working Days: Monday to Saturday

Why Join Us:

  • Work directly with international clients and creative professionals.
  • Learn real-world project handling and communication.
  • Be part of a growing creative studio with long-term career opportunities.

Job Types: Full-time, Permanent

Pay: ₹17, ₹25,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person



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