AV Technical and Documentation Specialist

9 hours ago

Bengaluru, Karnataka, India DVI SOLUTIONS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Summary:

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Position Overview:

DVI Solutions is seeking a detail-oriented AV Technical Documentation & Knowledge Base Specialist to create, maintain, and organize our technical knowledge base for AV solutions. This role combines technical expertise with clear communication to produce high-quality documentation, diagrams, and learning resources supporting engineers, pre-sales teams, and clients.

You will transform complex AV concepts into easy-to-understand guides, system diagrams, and troubleshooting resources for internal and external audiences.

Key Responsibilities:

  • Develop detailed, user-friendly knowledge base articles on AV concepts, products, and integrations, including both basic and advanced topics (e.g., "What is a DSP?" and "AV over IP basics").
  • Produce configuration and setup guides for key AV brands such as Crestron, Biamp, Q-SYS, and Shure.
  • Create technical diagrams, including single-line diagrams, signal flow charts, and rack layouts, while maintaining standardized templates.
  • Establish and maintain style guides; organize knowledge base content by categories like concepts, product guides, troubleshooting, and best practices.
  • Collaborate with engineers, project managers, and pre-sales staff to capture technical details; conduct interviews and site visits as needed.
  • Manage and update articles in platforms such as Confluence, SharePoint, or Zendesk to keep documentation current.

Requirements

Skills and Qualifications:

Required:

  • 3+ years in technical writing, documentation, or AV engineering roles.
  • Strong knowledge of AV systems (DSPs, control systems, AV over IP).
  • Proficiency in diagramming tools such as Microsoft Visio, AutoCAD, or Lucidchart.
  • Excellent English communication skills and strong organizational ability.

Preferred:

  • Experience with Crestron, Biamp, Q-SYS, Extron, AMX, or similar systems.
  • Familiarity with knowledge base platforms (Confluence, SharePoint, Zendesk Guide).
  • Background in AV integration, support, or pre-sales.

Key Skills:

  • Ability to explain complex technical concepts clearly and concisely.
  • Strong skills in creating technical diagrams and visuals.
  • Knowledge of AV installation, configuration, and troubleshooting best practices.
  • Understanding of structured documentation processes.

Sample Deliverables:

  • Knowledge Base Article: "Understanding DSPs in Modern AV Systems."
  • Guide: "Configuring Biamp Tesira for Conference Rooms."
  • Single-Line Diagram: "Hybrid Meeting Room AV Design."
  • Troubleshooting Flowchart: "No Audio in VC Room – Quick Fix Guide."
  • SOP: "Crestron Control Processor Deployment."

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

  • AV Technical and Documentation Specialist

    2 days ago

    Bengaluru, Karnataka, India DVI Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Summary:Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Phil...

  • Import/Export Commercial Operations Specialist

    1 week ago

    Bengaluru, Karnataka, India Inviot AV Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionInviot AV Solutions is a leading AV solutions provider headquartered in Bengaluru, with operations across pan India and the Middle East. We specialize in designing and implementing premium audiovisual solutions that transform workplaces by enhancing collaboration and communication. Our primary services include AV planning, project...

  • AV Technician

    2 weeks ago

    Bengaluru, Karnataka, India Power Bridge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

  • Senior AV Specialist

    1 week ago

    Bengaluru, Karnataka, India Zones Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Sales Manager

    3 days ago

    Bengaluru, Karnataka, India, Karnataka GENERATION AV Full time

    Company Description Generation AV represents world-class audio and video brands in the Asia Pacific market. We manage sales, marketing, project design, and technical support for professional and residential markets. Our team members are located across the region, acting as a regional sales and support office. In India, we directly distribute Optimal Audio,...

  • Technical Documentation Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Andor Tech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Technical Documentation Specialist | Andor Tech | Bangalore (Bellandur)Andor Tech is looking for aTechnical Documentation Specialistto be deployed to one of our esteemed clients. This is a6-month project-based opportunitywith the potential to work on cutting-edge documentation initiatives.Role OverviewExperience Required: 5–7 years overall,...

  • AV Technician

    2 weeks ago

    Bengaluru, Karnataka, India EOS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ABOUT EOS EOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world's largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and a commitment to superior service quality as our top priorities. We also...

  • Audio-Visual (AV) Programmer

    5 days ago

    Bengaluru, Karnataka, India Silver Track Systems & Services Pvt. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: BangaloreAbout Us:Silver Track Systems & Services Pvt. Ltd, an ISO certified company, is a specialist in designing and delivering professional solutions in ICT - Audio Visual (AV) Integration, Unified Communication, UCaaS, Customised IoT/ IoMT solutions, Sound masking solution, Cloud & SaaS, Data &Voice Services and Security & Surveillance...

  • AV Technical Engineer

    5 days ago

    Bengaluru, Karnataka, India Talent Corner Hr Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking skilled and detail-oriented AV Engineer to support, design,install, and maintain professional AV systems. The ideal candidate will have experience with AV integration, troubleshooting and live event support in corporate,educational or event

  • Events & AV Technician

    1 week ago

    Bengaluru, Karnataka, India EOS IT Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ABOUT EOSEOS IT Solutions is a global technology and logistics company, delivering Collaboration and Business IT Support services to some of the world's largest industry leaders. We provide forward-thinking solutions based on multi-domain architecture, with customer satisfaction and a commitment to superior service quality as our top priorities. We also...