Quality Manager Contact Centre Operation

3 days ago


Hyderabad, Telangana, India THE Career Destination Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Lead quality contact center ops

Conduct internal audits drive continuous improvement

Oversee complaints mgm

Manage mentor quality team

Implement monitor quality frameworks compliance std

largescale support functions quality transformation projects

Required Candidate profile

COPC certified & Six Sigma Green Belt certified(mandatory)

Exp in BFSI Telecom Healthcare or Real Estate

internal audit and complaints handling expertise

Excellent communication & analytical



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