
Network Support Engineer CCNA certified
2 days ago
Key Responsibilities:
- Provide L1/L2 support for core networking issues.
- Monitor and manage enterprise network infrastructure including routers, switches, and firewalls.
- Perform troubleshooting for network faults and ensure timely resolution.
- Maintain and support IP addressing (IPv4/IPv6), DNS, and DHCP configurations.
- Work closely with cross-functional teams for network upgrades and implementations.
- Participate in rotational night shifts to ensure 24/7 support coverage.
- Document all network incidents and resolutions accurately.
Required Skills & Qualifications:
- Mandatory: Valid Cisco CCNA Certification.
- Strong hands-on experience with routers, switches, and firewalls.
- Solid understanding of DNS, DHCP, IPv4/IPv6 addressing.
- Excellent verbal and written communication skills free from mother tongue influence (MTI) and grammatical errors.
- Experience working in a night shift environment.
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