Service Level Agreement

Responsibilities:* Collaborate with customers on site* Install, maintain, repair electronic equipment* Maintain inventory of spare parts* Train customers on product usage* Meet service level agreementsTravel allowanceProvident fundAnnual bonus

Role & responsibilitiesCIB Service Level Agreements scopeCatalogue of Services & agreements standardization coordinationCoordination with global & Local CIB Managers/Owners to draft Catalogue of ServicesMaintain the inventory of contracts and / or service catalogueProduce management reports on the SLA inventory and / or Catalogue of ServicesLocation Service...

Role Description We are seeking an experienced and client-focused Service Manager to join our Relationship Management team in the Wealth Management division. The successful candidate will be responsible for managing and enhancing relationships with our clients, ensuring exceptional service delivery, and driving client satisfaction. Key Responsibilities ...

Job Description: Global Category Manager IT ServicesLocation: Chennai, IndiaAs Global Category Manager Hardware & IT Services (m/f/d), you will be responsible for the strategic procurement and category management of IT Services across our global organization. This role includes functional leadership responsibilities and close collaboration with the Global...

Job Title: Service Coordinator – MPS ( Female Only)Job Location: ChennaiBudget- Max 3.5 LPAJob Purpose:The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service records....

About Business line/Function:Job Title: Associate Level 1Department: AFS - MOLocation: MumbaiPosition PurposeBNP Paribas India Solutions provides services to global clients in the Asian region and some follow-the-sun activities for European clients. Our services include custody operations, fund accounting, middle office operations, static data management,...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.*Do* *Maximize process efficiency and cost...

SLA – Internal Contract (IC) Coordinator We're looking for a Service Level Agreement (SLA) – Internal Contract (IC) Coordinator to join our dynamic team Experience : Years What You'll Do: As the SLA – IC Coordinator, you'll play a key role in managing internal service agreements and ensuring all contract-related processes are aligned with...

Job SummaryResponsible for providing on-site or remote support to employee end users in areas of personal computers, servers, cloud applications, data and voice network, and ERP systems. Diagnoses problem source through discussions with users and coordinates with internal organization support or vendors to resolve problems. Responds to user requests to...

Position PurposeProvide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.Associate Level 1 and Sr. Associate will be responsible for performing daily tasks related to Collateral & Settlements process carried out in the Agency lending department. He/ She will work on...