Personal Shopper

3 days ago


Mumbai, Maharashtra, India NATURE'S BASKET Full time

Designation: Personal Shopper.

Function: Store Operations.

Employment Type: On Roll.

Position Overview: The position of a Personal Shopper is to provide personalized and exceptional shopping experiences for customers, helping them find the right products and enhancing their overall satisfaction

Responsibilities:

  • Greet and assist customers in a friendly and professional manner. Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store.
  • Provide recommendations and assist customers in finding suitable products to meet their needs.
  • Resolve customer issues efficiently, ensuring a positive resolution and a satisfied customer.
  • Handle a variety of tasks, including answering phones, processing orders, and resolving customer complaints.
  • Be adaptable to changing customer needs and preferences.
  • Build and grow the client base by focusing on strategic selling techniques and communicating proactively with existing and potential customers.
  • Develop personalized shopping experience for all customers by providing individualized attention along with prevailing knowledge of products and trends.
  • Develop and maintain professional relations with customers to ensure repeat business.
  • Stimulate feedback to improve further customized service.

Qualifications & Requirements:

  • Minimum High School Diploma or equivalent.
  • Good communication and interpersonal skills.
  • Strong sales and customer-convincing abilities.
  • Basic Microsoft Office skills.
  • Commitment to provide outstanding customer service.
  • Motivated to learn, ability to solve problems and creative. Flexible & adaptive.

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • Vacancy location : Mahalakshmi and Churchgate? Which one?

Language:

  • English (Required)

Location:

  • Mumbai, Maharashtra (Required)

Work Location: In person


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