Digital Marketing Operations Lead- Client Servicing

7 days ago

Gurgaon, Haryana, India AGL - Hakuhodo Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role / Profile:

 Manage overall agency/client relationship and establish rapport and long-term relationships with the clients.

 Provide strategic direction and consulting to clients and help them achieve their business and marketing objectives.

 Implement sound project management processes and tools for delivery and execution.

 Ensure client retention and revenue growth.

 Manage relationships with large clients independently.

 Help sales team with annumination during sales pitches.

 Create effective digital strategies while closely working with the planning and creative teams.

 Understand the business and marketing requirements of existing and new clients and propose digital solutions, led be digital marketing, technology and analytics

 For business requirement, travel PAN India (2-3 times a month)

Preferred experience background:

 Minimum experience of 6 years in digital.

 At-least 8 years of experience in client servicing/account management

 Very sound understanding of everything digital including Social, Media, SEO, Email, Automation, Analytics, Content and web development

 Proven track record of managing and growing client relationships and portfolio

 Ability to understand business requirements and propose digital solutions that can help clients achieve their business objectives - Ability to conceive and communicate digital strategies

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