Area Collection Manager
4 days ago
Roles and Responsibilities
- Manage a team responsible for collection of outstanding dues from customers across assigned areas.
- Oversee daily operations, ensuring timely recovery of loans and minimizing delinquencies.
- Develop and implement effective strategies to improve collections efficiency and reduce write-offs.
- Collaborate with internal stakeholders to resolve customer issues and optimize processes.
- Analyze performance metrics to identify trends, opportunities for growth, and areas for improvement.
Desired Candidate Profile
- 5-7 years of experience in debt collection or related field (preferably in banking).
- Strong understanding of Collection Management principles, practices, and regulations.
- Excellent communication skills with ability to handle high-pressure situations effectively.
- Proven track record of achieving targets through effective team handling and strategy implementation.
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