Email Support Executive

1 week ago

Delhi, Delhi, India Siyaraj Enterprise Full time ₹ 381 per year
  • Customer Inquiry Management: Respond to customer questions, provide product information, and resolve issues through email and live chat.
  • Issue Resolution: Efficiently identify and solve customer problems, ensuring timely and satisfactory resolutions.
  • Documentation: Accurately record customer interactions and maintain customer records using CRM software.
  • Escalation: Escalate unresolved issues to the appropriate internal teams or departments when necessary.
  • Customer Relationship: Act as a brand ambassador by maintaining a positive and professional demeanor, ensuring client satisfaction.
  • Time Management: Effectively manage multiple chat conversations simultaneously and follow up with customers to ensure issues are resolved.

Qualifications and Skills

  • Education: A high school diploma or equivalent is typically required, with a college degree being a preference for some positions.
  • Communication Skills: Strong written communication skills are crucial for conveying information clearly and professionally.
  • Technical Proficiency: Ability to type quickly and accurately, along with proficiency in using computers and various chat and CRM software.
  • Soft Skills: Patience, attention to detail, multitasking, and strong problem-solving skills are essential.
  • Experience: Previous customer service experience is often beneficial.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹31,976.04 per month

Benefits:

  • Food provided
  • Health insurance
  • Internet reimbursement

Work Location: In person

Speak with the employer

  • Email Support Executive

    7 days ago

    Delhi, Delhi, India Unnati Bhavay Steels Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage email inbox, prioritize tasks* Write clear emails, process requests* Communicate effectively via email* Handle customer queries via email* Ensure timely responsesAnnual bonusProvident fundHealth insurance

  • Email Marketing Executive _ Freshers

    7 days ago

    Delhi, Delhi, India XpressEdu Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Job Title: Email Marketing ExecutiveLocation: DelhiExperience: Freshers (with excellent communication skills)Qualification: Bachelor's Degree RequiredSalary: As per industry standardsEmployment Type: Full-timeJob Description:We are seeking a proactive and creative Email Marketing Executive to join our marketing team. The ideal candidate will be responsible...

  • Email Marketing Executive

    1 week ago

    Delhi, Delhi, India VR DIGITAL SOLUTIONS Full time ₹ 1,20,000 - ₹ 4,62,000 per year

    looking for Email Marketing Executive to join our dynamic team and embark on a rewarding career journeyDesign and implement direct email marketing campaigns.Create email databases for lead generation.Proofread emails for clarity, grammar, and spelling.Ensure mobile-friendly email templates.Analyze campaign performance and suggest improvements.Targeted leads...

  • Email Marketing Executive

    2 weeks ago

    Delhi, Delhi, India HighinDigital Full time ₹ 1,38,000 - ₹ 4,66,000 per year

    About HighinDigital:HighinDigital is a fast-growing digital marketing agency delivering data-driven marketing solutions for brands across industries. We specialize in SEO, paid media, social media, and email marketing strategies that help our clients grow faster and smarter. We're on the lookout for a creative and results-oriented Email Marketing Executive...

  • Email Marketing Executive-Freshers

    1 day ago

    Delhi, Delhi, India InvestorXplorer Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    About the RoleWe are looking for a motivated and detail-oriented Email Marketing Executive (Fresher) to join our digital marketing team. The ideal candidate should be passionate about digital communication, eager to learn marketing automation tools, and ready to help build engaging email campaigns that drive customer engagement and conversions.Key...

  • Email Marketing

    5 days ago

    Delhi, Delhi, India MedRec Technologies Full time ₹ 2,40,000 - ₹ 3,84,000 per year

    Job description:Key Responsibilities:Develop and execute targeted email marketing campaigns focused on lead generation and nurturing.End to end Email marketing campaignsIdentify potential clients and grow our email list.Ensure Email content is optimized for mobile.Proofread emails for clarity, grammar and spelling.Create & maintain email databases for lead...

  • Email Marketing Executive

    7 days ago

    Delhi, Delhi, India Famepixel It Hub Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage email campaigns using Mailchimp/Sendgrid* Optimize email performance through analytics* Build and maintain email database* Create compelling email content* Generate leads through online campaigns

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India Alankit Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer supportCompany - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift - 06:30 AM-4:00 PMResponsibility -To handle inquiries related to Visa, Passport, and Other Services. The ideal candidate will provide exceptional support to...

  • Email Marketing Specialist

    1 week ago

    Delhi, Delhi, India Arramton Infotech Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionArramton is a leading technology solutions provider offering App, Web Development, and IT solutions along with Digital Marketing services to businesses across industries. Established in 2015, the company delivers unparalleled results backed by its quality-driven approach and client-centric philosophy.Role DescriptionThis is a full-time,...

  • Email Marketing Specialist

    2 weeks ago

    Delhi, Delhi, India Growify Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Growify DigitalGrowify Digital is a results-driven digital marketing agency specializing in scaling fashion, lifestyle, and e-commerce brands. We craft data-backed strategies to help businesses grow sustainably and build impactful online experiences.Role OverviewWe are seeking a detail-oriented and creativeEmail Marketing Specialisttomanage and...