Tele Counselor and Tele caller
3 days ago
Job Description
We are hiring enthusiastic and motivated Telecounselors and Telecallers to join our team. The role involves handling inbound/outbound calls, guiding customers/students with accurate information, and helping them make informed decisions. Candidates should have excellent communication skills, a customer-first attitude, and the ability to achieve targets.
Key Responsibilities
- Make outbound calls to prospective customers/students and handle inbound queries.
- Counsel individuals by providing information about products, services, or courses.
- Persuade and convince customers to take the next step (enrollment/registration/purchase).
- Maintain records of calls, inquiries, and follow-ups in the database/CRM.
- Achieve daily/weekly/monthly call and conversion targets.
- Ensure a professional and empathetic approach in all interactions.
Requirements
- Minimum Qualification: 12th Pass / Graduate (preferred).
- Strong communication skills in Gujarati, Hindi, and English.
- Good listening, persuasion, and negotiation skills.
- Prior experience in telecalling, counseling, or sales is an added advantage.
- Ability to work independently and in a team.
Salary & Benefits
- Hourly Salary + Attractive Incentives.
- Performance-based growth opportunities.
- Training and support provided.
How to Apply:
Send your updated resume to contact us at
Job Types: Full-time, Permanent
Pay: ₹8, ₹24,729.91 per month
Work Location: In person
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