State DASS Head

3 days ago


Kolkata, West Bengal, India Reliance Jio Infocomm Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

Posted Date:
11 Oct 2025

Function/Business Area:
Customer Service

Location:
Kolkata

Job Responsibilities:
The role is responsible to manage the complete after sales support for customers & channel partners, to identify prospective franchisees and establishes an organization, to manage both forward & reverse logistics, to manage the channel partners & their DOA claim settlement, to monitor and review Service Performance of authorized service centers and ensure they are within the stipulated guidelines of performance.

Education Requirement:
BE/ B-Tech / Three Years engineering diploma from any reputed institute. MBA preferred.

Experience Requirement:
years

Skills & Competencies:

  1. Technically sound in Device Repair operations
  2. Geography knowledge, delegation skills, team management
  3. Market knowledge, diversity management, relationship management, Domain knowledge of telecom device
  4. Expertise in field repair operations
  5. Understanding of business training requirements
  6. Experience in device repair operations

Please update your profile and upload resume to apply

Location Map:
Kolkata


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