State DASS Head
5 days ago
Posted Date:
11 Oct 2025
Function/Business Area:
Customer Service
Location:
Kolkata
Job Responsibilities:
The role is responsible to manage the complete after sales support for customers & channel partners, to identify prospective franchisees and establishes an organization, to manage both forward & reverse logistics, to manage the channel partners & their DOA claim settlement, to monitor and review Service Performance of authorized service centers and ensure they are within the stipulated guidelines of performance.
Education Requirement:
BE/ B-Tech / Three Years engineering diploma from any reputed institute. MBA preferred.
Experience Requirement:
years
Skills & Competencies:
- Technically sound in Device Repair operations
- Geography knowledge, delegation skills, team management
- Market knowledge, diversity management, relationship management, Domain knowledge of telecom device
- Expertise in field repair operations
- Understanding of business training requirements
- Experience in device repair operations
Please update your profile and upload resume to apply
Location Map:
Kolkata
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