Amazon Flipkart Calling
6 days ago
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
ONLY FRESHERS ARE ALLOWED FOR THIS ROLE
Job Types: Full-time, Part-time, Fresher
Pay: ₹9, ₹19,620.54 per month
Benefits:
- Flexible schedule
- Work from home
Application Question(s):
- Are you Fresher
Work Location: In person
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