Payments Change Management Analyst

5 days ago

Mumbai, Maharashtra, India Citi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Payments Change Management Analyst is an intermediate level role responsible for analyzing complex data in coordination with the Transaction Services team.

Responsibilities:

  • Ability to understand complex processes and drive pain point identification and re-engineering opportunities.
  • Define tasks' scope and deliverables that support project goals in collaboration with stakeholders.
  • Communicate effectively the Global Process Excellence initiatives expectations to stakeholders in a timely and clear fashion.
  • Manage expectations with team members and other stakeholders.
  • Identify and manage initiative dependencies and critical path.
  • Plan and schedule initiative milestones using appropriate tools.
  • Deliver and maintain progress reports, proposals, requirements documentation and presentations.
  • Analyze results and troubleshoot problem areas.
  • Manage changes in initiative scope, identifying potential crises.
  • Candidate will operate within a team environment, managing the Global Process Excellence program portfolio across Services Operations.
  • Establishes a structure and strong operational process framework through a discovery process mapping methodology, change management governance and ongoing lean mind set culture.
  • Enables a re-engineering full package from continuous discovery through process diagnosis (also risk related), opportunities identification & proposals for improvement.
  • Ensure the design process flows and process documentation standards in cooperation with management and user personnel.
  • Define, assess, design and recommend process improvements and technology upgrades for implementation, to meet business objectives.
  • Analyze and identify opportunities for business process improvements through different re-engineering techniques across Services Operations.
  • Develop initiatives for continuous business process improvements
  • Work with management to identify business need requirements, processes, and risks.
  • Accomplish with goals established by Management

Qualifications:

  • 2-5 years' experience in bank services.
  • Fundamental comprehension of financial industry regulations
  • Effective verbal and written skills
  • Effective communication and analytical skills
  • Effective PowerPoint & excel skills

Education:

  • Bachelor's/University degree or equivalent experience. Master's degree preferred

-

Job Family Group:

Management Development Programs

-

Job Family:

Undergraduate

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

  • Support Specialist Payments Domain

    7 days ago

    Navi Mumbai, Maharashtra, India Jio Payments Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're hiring an experienced and detail-oriented Production Support Team Member for our Payment domain. In this role, you will be responsible for monitoring, troubleshooting, and ensuring the up time and stability of critical banking applications. If you are passionate about ensuring seamless operations in the financial technology space and meet the...

  • Payments Lifecycle Analyst

    2 weeks ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTION Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities. As a Payment Lifecycle Analyst within Payments Operations, you will...

  • Change Manager/Analyst

    7 days ago

    Mumbai, Maharashtra, India Parseq Asia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    *Please apply only if you are serving notice period*Job Title: Change Manager/ConsultantExperience: 2 - 4 yearsLocation: Mumbai (Malad/Thane)Job Type: Full-time (6 days working, Rotational shift with comp off)Interview Process is as follows:Internal Round VirtualTechnical Client RoundHR RoundManager RoundBGV processKey Responsibilities:Apply basic knowledge...

  • Payments Advisory

    2 days ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.Analysts in Payments Advisory are involved in bespoke engagements covering thematic research, analyzing client data, etc. to...

  • Payments Advisory

    1 week ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 1,00,00,000 - ₹ 2,50,00,000 per year

    JOB DESCRIPTIONAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.Analysts in Payments Advisory are involved in bespoke engagements covering thematic research, analyzing client...

  • Payments Product Manager

    3 days ago

    Mumbai, Maharashtra, India Fintech Farm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    IndiaOn-siteMumbaiAbout RoarbankRoarbank is a digital banking platform launched by Unity SFB in cooperation with Fintech Farm, a global neobanking technology provider, in early 2025. Our mission is to become a leading consumer digital bank in India by delivering an outstanding user experience and robust banking solutions.About Fintech FarmWe are a UK-based...

  • Payments - Centralized Sales Enablement Team - Analyst

    2 weeks ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.As an Analyst / Associate in the Payments Sales Support team, you will be responsible for providing support to the Payments...

  • Change Manager

    2 weeks ago

    Mumbai, Maharashtra, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    :- Generic JD:This role will have the responsibility of administering and being accountable for and ensuring adherence to the Capgemini Change Management process and therefore will work closely with all ITIL towers and Support Towers. The Change Manager will administer, manage and carry out all aspects of the Change Management process for the Customer. This...

  • Change Manager

    2 weeks ago

    Mumbai, Maharashtra, India Talent Worx Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The role of Change Manager is to control changes in a standardized manner in relation to a organizations policies, procedures and plans while ensuring minimal impact upon customers.RESPONSIBILITIESDecides who is invited to CAB meetings Convenes and chairs CAB meetings Convenes and chairs CAB/EC meetings Manages Urgent RFCs through the life cycle Approves and...

  • Change Management

    1 week ago

    Mumbai, Maharashtra, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...