Team Leader- Quality

6 days ago


Delhi, Delhi, India Fortis Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role & responsibilities

Interpreting and implementing quality assurance initiatives as per NABH standards in hospital to ensure delivery of quality care to patients.

Key Responsibilities

  • Act as Custodian for Clinical protocols at unit level and ensure high standards of patient care
  • Responsible for Interpreting and implementing quality assurance initiatives as per NABH standards in hospital and to ensure delivery of quality care to patients.
  • Development of departmental policies and Procedures, as per NABH norms
  • Ensure compliance to Quality indicator benchmarks and participation in quality initiatives.
  • Undertake focused audits, mocks surveys, surprise audits to assess state of readiness for accreditation and focusing upon continual improvement.
  • Work in association with a consistent team to co-ordinate quality initiatives and provide consistency in such initiatives.
  • Ensure that proper Standard Operative Procedures are in place for the efficient admission, care and discharge of patients
  • Set up & ensure the regular functioning of the following clinical committees, in consultation with the Medical Superintendent
  • Hospital Infection Control Committee
  • Academic Council
  • Pharmacy therapeutic Council
  • Quality Management Services
  • Monitor Diagnostic facilities (Radiology, Pathology, Dental, IVF) to ensure service quality levels
  • Ensure proper upkeep & confidentiality of medical records & patient documentation
  • Responsible for all medical licenses & statutory requirements
  • Imparting training to employees regarding quality protocols as per NABH standards.
  • Measuring training effectiveness by conducting surprise audits
  • Calculation of resident duty hours
  • To coordinate discharge of patients in the role of discharge coordinator
  • Any other task assigned by the HOD and the management

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