Cluster Manager_Retail Operations

7 days ago

Hyderabad, Telangana, India Uni Seoul Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Uni Seoul
At
Uni Seoul
, we turn the everyday into the extraordinary. Inspired by Korean elegance and innovation, our stores are a celebration of beauty, functionality, and style. Every shelf, display, and interaction is designed to spark joy and make our customers feel connected to the Uni Seoul lifestyle. We're not just running stores — we're creating experiences. And now, we're looking for a leader who can bring that vision to life in
Hyderabad
.

As we expand our presence in Hyderabad, we are seeking a strategic and hands-on retail leader to oversee multiple Uni Seoul stores across the city. This role goes beyond managing operations — it's about shaping customer journeys, mentoring future leaders, and driving Uni Seoul's promise of joy into every store visit.

Key Responsibilities
Sales & Growth
Own revenue performance across your assigned stores by implementing high-impact sales strategies.

Regularly track KPIs, analyze trends, and proactively bridge gaps to ensure targets are not just met but exceeded.

Customer Experience & Brand Ambassadorship
Champion Uni Seoul's brand values by ensuring every customer interaction is memorable, warm, and inspiring.

Maintain immersive store environments that reflect Uni Seoul's identity — from visual storytelling to customer engagement touchpoints.

Operational Excellence
Ensure flawless day-to-day store operations including inventory accuracy, loss prevention, and adherence to operational SOPs.

Drive consistent standards of visual merchandising and product display in line with Uni Seoul's evolving seasonal themes.

Leadership & People Development
Recruit, guide, and mentor Store Managers and their teams to become customer-centric and results-driven leaders.

Build a culture of accountability, creativity, and teamwork while enabling career pathways within Uni Seoul.

Market Insights & Expansion Readiness
Stay tuned into Hyderabad's dynamic retail landscape, consumer preferences, and competition.

Share insights with senior leadership to refine Uni Seoul's growth strategies and local activations.

Reporting & Analysis
Deliver clear performance reports highlighting store-wise achievements, challenges, and improvement plans.

Use data-driven decision-making to maximize profitability and efficiency.

What You'll Bring
3–8 years of progressive experience in retail management at an Cluster, level.

A proven track record in multi-store leadership, revenue growth, and operational optimization.

Strong leadership with the ability to inspire diverse teams in fast-paced, high-footfall retail environments.

Excellent analytical, communication, and decision-making skills.

Flexibility to travel extensively across Hyderabad to ensure on-ground excellence.

Why Join Uni Seoul?
Be part of a high-growth, design-led lifestyle brand redefining modern retail in India.

Get exposure to multi-store leadership challenges with clear opportunities to progress into senior leadership roles.

Thrive in a culture that celebrates creativity, inclusivity, and performance.

Enjoy exclusive employee perks, discounts, and early access to Uni Seoul's latest collections.

At
Uni Seoul
, we believe opportunity has no labels. We are proud to be an equal opportunity employer, committed to building a diverse and inclusive workplace where talent is recognized, celebrated, and nurtured.

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