Incident Manager

GreetingsiEnergizer is Hiring for Executive Incident ManagementJob Criteria: -Agree to work in 24 x 7 environment.Responsible for communicating the Incident to all required Stakeholders.Point of contact for all Sev 3 (potential Major), Sev 2, Sev 1 Incidents / Critical Situations.Supplement the Operations Managers in ensuring the required technical and...

Level : - L3Job Role : -Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk.Receive and log incidents via phone, email, and web in SNOW Portal.Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT).Lead and facilitate incident calls with full ownership until...

SOC Strategy & LeadershipDefine and drive SOC strategy aligned with company vision and client needsOwn the multi-year SOC maturity roadmap (NIST, MITRE ATT&CK, etc.)Lead transformation initiatives (SOAR, UEBA, automation)Service DeliveryManagementEnsure consistent, high-quality 24x7 service delivery across all clientsOwn delivery SLAs (alert triage, IR, RCA,...

Job Description System Administrator 4-IT (Incident Management) Location: India, NOIDA, UTTAR PRADESH, IndiaJob Identification: 311763Job Category: Information TechnologyPosting Date: 10/17/2025, 12:55 PMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears: 10 yearsAdditional Info: Visa / work...

Roles and Responsibilities :Manage IT services and support operations to ensure timely resolution of incidents, requests, and problems.Develop and maintain relationships with stakeholders to understand their needs and expectations.Analyze data from various sources (e.g., ITSM reports) to identify trends, patterns, and areas for improvement.Collaborate with...

Role & responsibilitiesBusiness Development , Preparing proposals, Submissions of tender in co ordination with the Estimatiom Team & helping them in the tender submission.Plan projects and ensure they are programmed to a level of detail necessary for the site team to deliver the scheme without delaysEnsure site team compliance with Company commercial...

Job Profile :Service ManagementJob Location :NoidaExperience Required :1-3 yrsJob Description :We are seeking a dedicated Service Management Engineer (L1). The ideal candidate will have a strong understanding of ITIL frameworks and hands-on experience with ITSM tools such as ServiceNow or Jira. He will be responsible for managing incident, problem, and...

Role & responsibilities for L1 Support Engineer:Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services.Monitor network alarms, service performance, and incident management systems.Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs.Escalate incidents to...

Job Title:Network Operations Center (NOC) Technician with Customer Support FocusWe are seeking a detail-oriented and customer-focused NOC Technician to monitor, maintain, and troubleshoot network systems    while delivering exceptional support to internal and external customer as service. Also able to provide Technical or   Service Desk support to the...

We are seeking an L2 OpenShift Engineer with 4–6 years of experience to manage and support OpenShift infrastructure. Responsibilities include lifecycle management, CI/CD pipelines, monitoring, troubleshooting, and incident resolution. Required Candidate profileExperienced OpenShift Engineer (4–6 yrs) with strong knowledge in container lifecycle, CI/CD,...