Credit/Collect Specialist

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Join our Bangalore finance team as a Sr. Collections Analyst, where you'll play a key role in ensuring timely collections, resolving disputes, and driving process improvements. You will succeed in this role if you are a team player, detail-oriented, proactive, and skilled at building strong client relationships.

Responsibilities

• Monitor and manage outstanding invoices to ensure timely payments.
• Follow up on missing remittances and coordinate with the cash applications team.
• Maintain accurate records of all collection activities and transactions via collections tool.
• Analyze aging reports and financial data to identify trends and recommend improvements.
• Prepare and present monthly collection performance reports to senior management.
• Work with internal and external teams to resolve disputes causing payment delays.
• Maintain professional, courteous client relationships to support continued business.
• Work with internal and external teams to resolve disputes causing payment delays.
• Maintain professional, courteous client relationships to support continued business.
• Work on ad hoc requests from external as well as internal teams

Job Requirements

• Strong written and verbal communication skills in English

• In-depth knowledge of Order-to-Cash (O2C), Accounts Receivable, and collections processes

• Minimum 8 years of B2B credit and collections experience

• Ability to work independently while collaborating effectively to achieve team goals

• Proficient in MS Office Suite (Word, Advanced Excel, Outlook)

• Hands-on experience with Oracle Cloud ERP, Oracle 11i, and GetPaid

• Must be willing to work 2 PM–11 PM IST shift

Additional Desired Skills:

• Prior experience with GetPaid and Oracle Cloud ERP preferred

• Strong understanding of end-to-end Order-to-Cash process

• Bachelors Degree with minimum 5 years of exp as Collection Specialist.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.