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Trust & Safety
2 weeks ago
Jib Tittle-Skills Required:
- Content Moderation
- Content Strategy
- Content Supply chain
- Platform
Go-To-Market Strategy / Platform GTM
- Trust & Safety Policy
- Data Privacy & Security Job Title: Manager / Senior Manager - Content Solutions SpecialistExperience Required: 10-15 yearsLocation: Mumbai, IndiaJob Overview:We are seeking an experienced Senior Manager - Content Specialist with leadership expertise in Trust &Safety / Content Strategy and moderation.
The ideal candidate will serve as the Subject Matter Expertfor Trust & Safety and Content Moderation offerings, along with other content technology solutions. Thisrole requires understanding of Trust & Safety ecosystem, regulatory frameworks, Go-To-Market (GTM)strategies for content offerings and ability to tie these elements into customer solutions that are practical,scalable and risk proof. Key Responsibilities:1.
Market Execution:o Develop and execute global GTM strategies for business services around content supplychain including but not limited to Trust & Safety.o Conduct market analysis to identify key trends, opportunities, and competitive positioning.o Drive the execution of GTM plans, ensuring timely and successful launch of new servicesand solutions.o Coordinate with regional teams to tailor strategies to local markets while maintaining globalconsistency.o Monitor and analyze the performance of GTM initiatives, making data-driven adjustments asneeded.o Demonstrate understanding of Trust & Safety services landscape across different contenttypes, build the product and operations from ground up.2. Business Development & Client Engagement:o Collaborate with customers and internal stakeholders to develop customized solutionsaround Trust & Safety and other Services around end-to-end content supply chain includingcreation, moderation, distribution, and monetization.o Increase share of wallet in existing accounts, and acquire new logos as per targets.3. Solutioning and Presales Support:o Provide strategic support in presales activities, including crafting solution frameworks,defining value propositions, and engaging with clients to present tailored solutions.4.
Stakeholder Collaboration:o Work closely with account teams / client partners to position Content Service offerings inboth proactive and reactive opportunities.o Develop and support strategic sales initiatives, including crafting compelling valuepropositions and sales pitches.o Engage with customers and partners to gather feedback and insights to inform GTMstrategies.5. Thought Leadership:o Act as a subject matter expert and GTM best practices for Trust & Safety and other servicesaround Content supply chain.o Produce thought leadership content, including white papers, articles, and presentations.6.
Performance Measurement:o Provide regular reports and updates to senior leadership on GTM performance and marketo Identify areas for improvement and innovation in GTM strategies.7. Team Development & Leadership:o Oversee the recruitment, training, and professional development of the team.o Provide mentorship and subject matter expertise, ensuring high performance and alignmentwith organizational goals. Qualifications & Skills:
- Minimum of 7 years of experience in go-to-market strategy and execution, preferably leadership rolewithin media industry in content / creative roles.
- Minimum 5 years of experience in content strategy, Trust & Safety, or related fields.
- In-depth knowledge of Trust & Safety landscape, value chain, content types, moderation methodsand compliance requirements.
- Good working knowledge of tools, technologies and platforms for Trust & safety services.
- Proven expertise in content supply chain management.
- Excellent organizational and leadership skills.
- Strong communication and interpersonal skills, with the ability to influence and engage stakeholdersat all levels.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Bachelor's or Master's degree in a relevant field (e.g., Advertisement & Marketing, Communications,Business Administration.
Preferred Qualifications:
- Certifications in content management or digital marketing.
- Experience working with cross-functional teams in a fast-paced environment.