Manager, SAP Sales and Service Systems

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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

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Job Title -
Manager, Sales and Service Systems
The
Manager, Sales and Service Systems
, is responsible for overseeing and optimizing technology solutions related to the end-to-end Order-to-Cash process within SAP S/4. You will collaborate with cross-functional teams, including sales, customer service, logistics, finance, and other IT units, to align technology strategies with overall business objectives and drive successful S/4 implementation projects.

This position reports to the Senior Manager, Sales and Supply Chain Systems and is part of the Information Technology Team located in Pune, India and will be an on-site role to cover Global operations.

In This Role, You Will Have The Opportunity To

• Strategic Leadership: Provide strategic direction and guidance to the IT team and business partners, focusing on Order Management and SAP Order-to-Cash (O2C) processes, to ensure the effective use of technology in supporting the end-to-end O2C process.
• Sales Order Management: Oversee the design and optimization of sales order management workflows within SAP S/4, including quoting, order creation, pricing, availability checks, credit management, invoicing and delivery processing.
• Reporting and Analytics: Help define and implement reporting and analytics capabilities within SAP S/4 and our SAC & business intelligence system to provide actionable insights on Order-to-Cash performance, customer behavior, and sales trends.
• Vendor Management: Manage relationships with implementation partners, consultants, and technology vendors, ensuring effective collaboration and adherence to project timelines and budgets.
• Team Development: Lead, mentor, and develop the IT team, fostering a culture of continuous learning and professional growth, while ensuring a high level of performance and collaboration.
• Collaborate with IT leads and business stakeholders to gather and analyze requirements and design SAP solutions that align with business needs. Develop architecture diagrams and technical design documents.
• Identify opportunities for automation and innovation by leveraging newer functionalities in S/4 HANA – Flexible workflow, Pricing Management, Advance ATP, Fiori apps.

The Essential Requirements Of The Job Include

• BS / BA degree from an accredited University.
• 7+Years of experience in SAP S/4: Order to Cash process and 3+ Years of experience in people management.
• In-depth knowledge of Order-to-Cash processes within SAP, including sales order management, business partners, pricing, availability checks, credit management, international trade, Output Management, delivery processing, billing, and invoicing.
• Demonstrated ability to work in a fast-paced, dynamic environment, managing multiple priorities and delivering results within deadlines.
• Experience in automation techniques using UIpath for automating SAP processes.
• Experience is EDI, IDOCs and various interface techniques.
• Experience in change management and deploying projects in production environment in manner that there is minimal risk to BAU activities.

Travel

• Up to 20 % of travel including international

It would be a plus if you also possess previous experience in:

• Experience in Fiori design and implementation supporting organizational strategy.
• Automating SAP processes using SAP IRpa is added advantage.
• Experience or understanding of SAP analytics and reporting techniques will be added advantage. Understanding process mining/analytics tools like Celonis or SAP Signavio is added advantage.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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