Client Support and Sales Coordinator

1 day ago


Cochin, Kerala, India Electro Green Motors Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

About Us:

Black and White Creations is a leading Railway Advertising company based in Kochi, known for delivering impactful branding solutions across trains and railway stations. We specialize in Exterior Train Branding, Interior Train Branding, Station Boards, and PA Systems. Our mission is to provide seamless, timely, and innovative advertising solutions to businesses across India.

Job Summary:

We are looking for a dynamic and customer-oriented Customer Support and Sales Coordinator to join our energetic team. You will be the first point of contact for our clients, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role is crucial in maintaining strong client relationships and supporting our operational excellence.

Key Responsibilities:

  • Handle inbound and outbound client communications via phone, email, and WhatsApp.
  • Address client inquiries related to railway advertising campaigns, services, and project status.
  • Coordinate with internal teams (operations, design, accounts) to resolve customer queries promptly.
  • Maintain accurate client records and update CRM systems.
  • Follow up with clients for approvals, payments, and feedback.
  • Ensure high levels of customer satisfaction through excellent service.
  • Prepare and share service reports and updates as needed.
  • Identify opportunities to improve customer support processes.

Requirements:

  • Bachelor's degree in any discipline.
  • 1–3 years of experience in customer support/client servicing (preferably in advertising, media, or service industries).
  • Excellent verbal and written communication skills in English and Malayalam (Hindi is a plus).
  • Strong interpersonal skills with a client-first approach.
  • Good knowledge of MS Office and CRM tools.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Problem-solving attitude with attention to detail.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Friendly and supportive work environment.
  • Opportunities for career growth within the media and advertising sector.
  • Exposure to large-scale campaigns and premium B2B clientele.

Job Type: Contractual / Temporary

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Customer support: 3 years (Preferred)
  • B2B sales: 3 years (Preferred)

Work Location: In person


  • Sales Coordinator

    2 weeks ago


    Cochin, Kerala, India PixDynamics Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    The Sales Coordinator will support the sales team by handling administrative, operational, and client-facing tasks to ensure smooth functioning of sales activities. This role is critical in bridging communication between clients, sales executives, and other internal departments. The ideal candidate should have strong organizational skills, attention to...

  • Sales Coordinator

    7 days ago


    Cochin, Kerala, India Digital Volcano Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We're Hiring – Sales CoordinatorJob Role:We are looking for a Sales Coordinator to support our sales team, manage client communication, and ensure smooth sales operations.Key Responsibilities:Coordinate with the sales team to achieve targets.Handle customer inquiries and follow-ups.Prepare and maintain sales reports, quotations, and proposals.Assist in...

  • Sales Coordinator

    2 weeks ago


    Cochin, Kerala, India Malala Holidays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMalala Holidays, founded in 2012, has established itself as a leader in the hospitality industry, providing a wide range of services to meet the diverse needs of individuals and businesses. Our reputation for service, quality, and customer satisfaction has grown over the last 12 years, making Malala Holidays a trusted name. We specialize...

  • Client Coordinator

    2 weeks ago


    Cochin, Kerala, India Cutting Chaai Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We are seeking a highly organized and detail-oriented Client Coordinator to join our dynamic team at Cutting Chaai, an innovative advertising agency. The Client Coordinator will be the primary point of contact for clients, helping manage day-to-day communications, supporting account teams, and ensuring client needs are met with exceptional service.Job...

  • Sales Coordinator

    1 week ago


    Cochin, Kerala, India Blossom Inners Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Sales CoordinatorLocation:Cochin, KeralaExperience:3 to 4 YearsQualification:Graduation, Proficiency in MS Office, and knowledge of CRM SoftwareRole OverviewThe Sales Coordinator will be responsible for ensuring seamless sales coordination and operations across Exclusive Brand Outlets (EBOs). This role requires strong organizational, reporting, and...

  • Sales Coordinator

    2 weeks ago


    Cochin, Kerala, India Blossom Inners Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionBlossom Inners Private Limited, established in 1982, is an ISO 9001:2015 certified innerwear brand specializing in innovative and high-quality lingerie. The company is recognized as a global leader in the innerwear industry, known for its commitment to quality, comfort, and personalized service. Blossom Inners has earned lasting customer...

  • Sales Coordinator

    2 weeks ago


    Cochin, Kerala, India Factor Human Resources Pvt Ltd Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    Sales Coordinator (Office)Gender : FemaleQualification:BBA / MBA in Marketing / B.Voc in Renewable Energy or related fieldsExperience : Above 2 YearsKey Responsibilities:Coordinate with the sales team to manage leads, follow-ups, and client communicationsPrepare and maintain sales reports and documentationSupport customer inquiries and provide timely...


  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title:Client Support Specialist">Job Description:Our team seeks a highly skilled Client Support Specialist to join our organization. In this role, you will be responsible for acquiring and maintaining new client relationships, meeting business targets.You will identify target business areas and pre-screen customer segments, ensuring customer satisfaction...


  • Cochin, Kerala, India ArtUs Brand Full time ₹ 15,000 per year

    Job Description:We are looking for a Client & Shoot Coordinator to manage client relationships and coordinate all aspects of photoshoots and video shoots. The role involves acting as the main point of contact between clients and the creative team, ensuring smooth communication, timely execution, and high-quality deliverables.Key Responsibilities:Act as the...


  • Cochin, Kerala, India Penguin Data Centre Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Manager – IT & Client SupportWe are seeking a highly skilled professional with 3 to 5 years of experience in IT management and technical support. The ideal candidate will be responsible for overseeing the company's IT infrastructure, leading a support team, and ensuring timely and effective client support services. This role requires a strategic thinker...