Sage Support Technician

2 days ago

Noida, Uttar Pradesh, India Mighty Warner Infoserve (OPC) Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 7,80,000 per year

Job Title: Sage Technician

Location: Noida - 62

Experience: 3 to 5 yrs

Role Overview

The Sage Technician is responsible for providing technical support, configuration, and maintenance of Sage software applications (such as Sage 50, Sage 200, Sage X3, or Sage CRM). The role involves troubleshooting issues, assisting end-users, performing system upgrades, and ensuring optimal performance of Sage systems to support business operations.

Key Responsibilities

  • Install, configure, and maintain Sage software solutions (ERP, CRM, Payroll, or Accounting modules, e.g., Sage 50, Sage 200, Sage X3).
  • Provide day-to-day technical and functional support for Sage applications, resolving user issues promptly.
  • Manage user accounts, roles, permissions, and security settings within Sage.
  • Troubleshoot and resolve integration issues between Sage and other systems (Excel, payroll, banking, etc.).
  • Assist with system upgrades, patches, migrations, data backups, and recovery.
  • Generate, customize, and optimize reports using Sage reporting tools (e.g., Sage Intelligence, Crystal Reports).
  • Customize templates and workflows to meet business requirements.
  • Provide training and guidance to staff to ensure effective use of Sage systems.
  • Document system configurations, support processes, and troubleshooting procedures.
  • Liaise with Sage support or third-party vendors for escalated issues.
  • Monitor system performance, identify risks, and recommend improvements for efficiency and reliability.

Qualifications

  • Proven experience working with Sage software (similar to QuickBooks support roles).
  • Understanding of accounting principles and ERP workflows.
  • Strong problem-solving and analytical skills.
  • Good communication and customer service abilities.
  • Familiarity with SQL and reporting tools is an advantage.

Shift: Night Shift

Package: 50-65k per month

Why to work with us:

  • Collaborative and inclusive work environment that values teamwork and innovation.
  • Competitive salary with yearly bonuses.
  • Opportunities for career advancement.
  • Salary is not a constraint for the right candidate.

Application Process: Interested candidates are invited to submit a resume and cover letter outlining their qualifications and interest in the position to We look forward to reviewing your application and discussing how your skills and experience align with our team's goals.

Job Type: Full-time

Pay: ₹50, ₹65,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Experience:

  • Sage Software: 3 years (Required)

Work Location: In person

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