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Manager : Air Freight

3 weeks ago

Gurgaon, Haryana, India Quince Full time ₹ 4,00,000 - ₹ 8,00,000 per year

The Freight Documentation & Operations Coordinator is responsible for ensuring the smooth execution of logistics operations by managing freight documentation, coordinating shipments, and liaising with internal and external stakeholders. This role requires strong organizational skills, attention to detail, and a solid understanding of freight processes and regulations.

Key Responsibilities

  1. Documentation Management

  • Prepare and process all necessary freight documentation, including bills of lading, shipping instructions, customs paperwork, and commercial invoices.
  • Verify accuracy and compliance with regulatory requirements for domestic and international shipments.
  • Maintain organized records of all shipping documents for audit and reference purposes.
Shipment Coordination

  • Coordinate with carriers, freight forwarders, and logistics providers to schedule and track shipments.
  • Monitor shipment progress to ensure timely deliveries and address any delays or issues proactively.
  • Manage load planning, container bookings, and capacity allocation.
Regulatory Compliance

  • Stay updated on relevant import/export regulations, customs requirements, and industry standards.
  • Ensure all shipments comply with applicable laws and regulations, including dangerous goods handling if required.
Customer and Vendor Communication

  • Act as the main point of contact for customers, vendors, and internal teams regarding freight status and documentation inquiries.
  • Provide exceptional customer service by addressing concerns and providing timely updates.
Operational Efficiency

  • Identify and implement process improvements to enhance operational efficiency and reduce costs.
  • Collaborate with internal teams to align freight operations with overall business objectives.
Reporting and Analysis

  • Generate and analyze reports on shipment performance, costs, and other key metrics.
  • Present data-driven insights to support decision-making and operational planning.

Qualifications and Skills

  • Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
  • Experience: 2 years of experience in freight operations, logistics, or supply chain coordination.
  • Technical Skills:
    • Proficiency in freight management systems and software (e.g., TMS, ERP).
    • Familiarity with Microsoft Office Suite, especially Excel.
    • Knowledge of import/export regulations and customs procedures.
  • Key Competencies:
    • Strong organizational and multitasking abilities.
    • Excellent communication and interpersonal skills.
    • Analytical mindset with problem-solving skills.
    • Ability to work under pressure and meet tight deadlines.

Work Environment

  • Work Location: Gurugram.
  • May require availability outside standard working hours to accommodate international time zones or urgent shipments.