Deputy Manager AR Collections

5 days ago

Pune, Maharashtra, India WNS Full time

Job Title: Deputy Manager - Operations - Collections

Key Responsibilities:

  • Assist the Operations Manager in overseeing daily operations.

  • Implement and monitor operational policies and procedures.

  • Ensure compliance with company standards and regulations.

  • Coordinate projects and initiatives to improve operational efficiency.

  • Conduct performance reviews and support team development.

  • Analyze operational data to identify trends and areas for improvement.

  • Manage budgets and control costs effectively.

  • Liaise with other departments to ensure smooth operations.

Required Skills:

  • Strong leadership and team management skills.

  • Excellent problem-solving and decision-making abilities.

  • Proficient in data analysis and performance metrics.

  • Effective communication and interpersonal skills.

  • Knowledge of industry best practices and trends.

  • Ability to work under pressure and meet deadlines.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or related field.

  • Proven experience in operations management or a similar role.

  • Familiarity with operational software and tools.

  • Certifications in Lean Management or Six Sigma are a plus.

Personal Attributes:

  • Detail-oriented and organized.

  • Proactive and results-driven mindset.

  • Strong analytical thinking and adaptability.

  • Commitment to continuous improvement and learning.

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