Front Desk Associate
4 days ago
We are seeking a friendly, organized, and experienced Receptionist to join our team at . The Receptionist will be Olive Care first point of contact for patients, families, and visitors, providing excellent customer service and ensuring a warm welcome to our centre.
Key Responsibilities:
Greet and Welcome: Greet patients, families, and visitors, and provide a warm welcome to the centre.
Manage Front Desk: Manage the front desk area, answer phone calls, and respond to queries in a timely and professional manner.
Patient Registration: Register new patients, collect necessary documents, and ensure accurate data entry.
Scheduling: Schedule appointments, manage calendars, and coordinate with healthcare professionals.
Communication: Communicate effectively with patients, families, healthcare professionals, and other staff members.
Data Entry: Maintain accurate and up-to-date records, including patient files and billing information.
Centre Administration: Assist with centre administration tasks, such as managing mail, distributing documents, and maintaining supplies.
Customer Service: Provide excellent customer service, respond to patient and family concerns, and escalate issues as needed.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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