Building Operations, Transport Services

1 week ago


Mumbai, Maharashtra, India JLL Full time

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order? If so, then you might just be what we're looking for. Reporting to the transport manager, you'll provide efficient and cost effective transport service to the client. You'll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometer readings are constantly logged for documentation. Likewise, you'll ensure that our staff log their boarding and initial pick up time—and that only those listed on our roster sheet are picked up. Should the need arise, you'll also make sure that approval is on hand for staff in need of pick up. You'll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, you'll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, you'll be in charge of filling our log books upon arrival to the client's site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, you'll be constantly collaborating with teams across the board—especially in this role. As the person in charge, you'll be central in supporting the transport team at the client's facility. You'll also be responsible for keeping in touch with our vendor supervisors. In addition, you'll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as you'll look into and prepare daily, weekly and monthly transport reports.

What this job involves?

  • Site operations Management
    • Night cab deployments as per schedule
    • Monitor daily checklist for all vehicles
    • Monitor hygiene status of all vehicles before deployment
    • Ensue hygiene protocols is effectively implemented
    • Ensure tracking of mobile application tool is up and maintained 24/7
    • Ensure allocation of routes, destinations as per the requests with maximum possible reduction in the distance
    • Ensure to collate all company required statutory documents, licenses pertaining to vehicle and driver
    • Ensure to brief safety precautions on daily basis and preserve records
    • Interact with internal customers and ensure customer satisfaction
    • 24/7 reachability in case of any emergency support
    • Report Management
    • Plan and maintain repository for all data / information
    • Prepare business reports to help the client for decision making
    • Suggest / Recommend changes or inputs required to enhance / optimize process
    • Ensure routine update of database for future reference
    • Data Management
    • Store and restore all data as required by client
    • Share required data for audits within stipulated period
    • Maintain data as per data retention polity
    • Vendor Management
    • Ensure service provider supervisors are available in the sites before night operations
    • Ensure to brief the supervisor on safety aspcts
    • Ensure a property risk management program including audits is implemented and maintained
    • Any incidents to be recorded and shared
    • Client visit / Leadership visit
    • Ensure to collate the travel plans
    • Ensure to inform the service provider in advance for preparations
    • Ensure timely availability of vehicles with transport and cleaning protocols.

Ensure to coordinate with Landlord and Physical Security for smooth entry and exit
• Training and Development
• Ensure to complete mandatory trainings for self as per organization requirement and appraisal
• Ensure down team to complete mandatory trainings for self as per organization requirement and appraisal
• Preserve training records and materials for future reference
• Audit management
• Preserve all the documents, financial invoices, receipts, reports, records in required format
• Keep updating the records as and when the month activity gets over
• Participate in the audit programs effectively and share the relevant document

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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