Operations Head Transportation Services

5 days ago

Mumbai, Maharashtra, India Premier Road Carriers Full time ₹ 10,00,000 - ₹ 15,00,000 per year

Job Title: Operations Head Transportation Services (Pan-India)

Department: Logistics & Transportation

Location: City HQ- Mumbai Extensive Pan-India Travel

Reports to: Director / Managing Director

Key Responsibilities:

1. Vehicle Placement & Deployment

  • Manage and ensure the timely placement and having knowledge of Trailer, Multi axle, Taurus, Semi-Trailer, FBT, SLBT, HCV, MCV and other heavy commercial vehicles across Pan-India routes.
  • Liaise with clients and internal sales teams to understand load requirements and mobilize suitable fleets accordingly.
  • Coordinate with vendors, own fleet drivers, and local operators to ensure availability and reliability of vehicles.
  • Lead and supervise a multi-location operations team including regional logistics coordinators, fleet supervisors, and driver support staff.
  • Monitor team KPIs vehicle turnaround time, trip completion rate, empty return cost, etc.
  • Conduct regular training and performance reviews for operational staff.
  • Build and maintain a reliable vendor base for vehicle sourcing.
  • Negotiate freight rates, contracts, and service agreements with local transporters and fleet owners.
  • Oversee driver allocation, behaviour, and grievance handling along with the team.
  • Optimize vehicle routing to reduce empty runs, fuel cost, and transit delays.
  • Manage route planning for North, South, East & West zones to streamline operations.
  • Analyze load patterns, seasonal demands, and route profitability.
  • Ensure full compliance with RTO norms, road permits, tolls, insurance, and vehicle fitness.
  • Track daily vehicle movements and generate MIS reports from the team on vehicle status, placement, delivery, and delay.
  • Monitor budget across regions and prepare monthly operations dashboards.
  • Coordinate closely with sales, client servicing, billing, and accounts teams.
  • Serve as escalation point for client delivery complaints or transit delays.

Qualifications & Skills :

  • Graduate or Postgraduate in Logistics / Supply Chain / Operations Management & Auto sector Experience.
  • years of experience in transport operations, specifically in Trailer, Multi axle, Taurus, Semi-Trailer, FBT, SLBT, HCV, MCV and other heavy commercial vehicles In-depth knowledge of Pan-India transport network, regional permits, and terrain-specific challenges.
  • Strong leadership and decision-making ability.
  • Proficiency in MS Excel, TMS/ERP systems, and vehicle tracking platforms.
  • Excellent communication and negotiation skills.

Preferred:

  • Background in Pharma, steel, cement, heavy machinery, or large-scale project logistics is an added advantage.
  • Experience in working with own fleet + market vehicles.
  • Multilingual ability especially Hindi and regional languages is a plus.

Compensation - 10 Lac to 15 Lac PA

Preferred Male-

Location -Western Mumbai

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