Java Production Support Engineer

1 day ago

Pune, Maharashtra, India Persistent Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Position:

We are hiring a Java Production Support Engineer who will play a critical role in maintaining and enhancing our production systems. This role is ideal for professionals who have strong expertise in Java and Spring Boot and are passionate about solving real-time production issues while contributing to development efforts. Work Split- 70% Support + 30% Development

  • Role: Java Production Support Engineer
  • Location: Pune/ Bangalore
  • Experience: 7 to 13 years
  • Job Type: Full Time Employment

What You'll Do:

  • Use your technical and analytical skills to solve critical customer/field technical escalations from our Support, Professional Services, Sales and Pre-Sales.
  • Work along with the Engineering team to develop solutions for customer reported problems.
  • Participate in daily scrum meetings to update the development team about the ongoing escalation and their statuses.
  • Own highly technical customer escalations with clear expectations and timelines.
  • Build tools and techniques to help with Root Cause Analysis using the data available on platform and by digging deep into code base.
  • Reduce time to resolve product issues by fixing them as needed after RCA.
  • Provide timely updates to issue reporting teams to improve overall customer satisfaction.
  • Work with Product management team to identify and implement backlog requirements which could add value to product.

Expertise You'll Bring:

  • Bachelor's degree.
  • 6+ years' experience in technical product support type role. Preferably in escalations team.
  • Experience working as L3 escalation engineer taking care of complex customer issues.
  • Software development experience using Java technologies.
  • Good understanding and working experience of MySQL/MariaDB/RDBMS and database concepts.
  • Good understanding and working experience of Microservice architecture environments on AWS.
  • Experience troubleshooting and helping with root cause analysis for customer/support/field reported issue.
  • Passion, curiosity, integrity, and outstanding attention to detail while performing tasks. A team player who works well in collaborative environments.
  • Display a high attention to detail and strong analytical skills.
  • Scripting; Splunk; network troubleshooting; REST API troubleshooting; Query database

Benefits:

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

  • We support hybrid work and flexible hours to fit diverse lifestyles.
  • Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
  • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent -

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

  • Senior Java Production Support Engineer

    3 weeks ago

    Pune, Maharashtra, India Zensar Technologies Full time

    Senior Java Production Support Engineer :Job Description :We are seeking an experienced Senior Java Production Support Engineer to join our FinTech product team. The role requires hands-on expertise in Java, application servers, and production environments to ensure high availability, stability, and performance of business-critical applications. You will...

  • Java Support

    2 days ago

    Pune, Maharashtra, India Deutsche Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are a team of 10 based in Frankfurt, London, Bangalore and Pune covering full trading & Portfolio Manager application support for the DWS security lending business and some of Municipal Desk. We as part of the Technology Trade and Product department act as a natural interface between our business users who are DWS Security Lending traders and other...

  • Production Support Engineer

    7 days ago

    Pune, Maharashtra, India Deutsche Bank Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    About The Role :  Job TitleProduction Support Engineer Corporate TitleAssociate LocationPune, India Role Description- You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment...

  • Production Support Engineer

    4 weeks ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job DescriptionProduction Support Engineer - AssociatePosition OverviewJob Title: Production Support EngineerCorporate Title: AssociateLocation: Pune, IndiaRole Description- You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive...

  • Production Support Engineer, AS

    3 weeks ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job DescriptionProduction Support Engineer, ASPosition OverviewJob Title: Production Support EngineerCorporate Title: AssociateLocation: Pune, IndiaRole DescriptionProviding application support and maintaining an operational environment for multiple applications (both in-house and vendor provided) for daily operational tasks, incident and problem management,...

  • Java Support Professional

    2 days ago

    Pune, Maharashtra, India Deutsche Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role DescriptionWe are a team of 10 based in Frankfurt, London, Bangalore and Pune covering full trading & Portfolio Manager application support for the DWS security lending business and some of Municipal Desk. We as part of the Technology Trade and Product department act as a natural interface between our business users who are DWS Security Lending traders...

  • Lead Java Engineer

    3 weeks ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job Title- Lead Java EngineerLocation- Pune IndiaRole DescriptionOur Data Strategy team which is part of DWS Global Technology is looking for a experienced Java Engineer to further develop the data strategy program This program is a strategic program for DWS where all of the core data domains of Asset Management are consolidated harmonized and exposed to...

  • Software Engineer

    2 days ago

    Pune, Maharashtra, India Full Stack Java Developer Pune Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionFull Stack Java Developer is a premier software training institute based in Pune, India. Since its founding in 2014, the institute has specialized in Software Training, Project Guidance, IT Consulting, and Technology Corporate Workshops. With a focus on high-value corporate training services, Full Stack Java Developer helps clients...

  • Production Support Specialist

    1 day ago

    Pune, Maharashtra, India LTIMindtree Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi Folks,Kindly share your updated resume along with below details atCurrent location -Open to relocate to -Current CTC -Expected CTC -Notice period (LWD if serving/served) -Years of Experience -Role - Java Production SupportExperience required – 5 to 12 yearsLocation - Pune/Bangalore/ChennaiSharing the summary and our proposal:It's a L2 support roleWe...

  • Product Support

    5 days ago

    Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Product Support (Java,Unix,SQL) with Capital Market / Banking DomainAbout the teamIn todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting...