Java Support
6 days ago
HI
Hope you are doing well
I have an urgent requirement with one of my clients. Please find the job details below and forward me your updated resume along with your contact details
Job Title:
L3 Support (Java + Angular)
Location :: MOUNT LAUREL, NJ
( Onsite)
Job Description:
We are seeking a
Senior L3 Support Engineer
with 6–8 years of experience in
Java (Advanced concepts)
and
Angular (13 or above)
to join our application support and engineering team. The ideal candidate will be responsible for identifying, analyzing, and resolving complex production issues, as well as collaborating closely with development teams to ensure the stability and performance of our applications.
Responsibilities:
· Provide
Level 3 (L3) support
for web applications developed using Java and Angular.
· Troubleshoot and resolve complex issues in
production
and
UAT
environments.
· Analyze logs, identify root causes, and implement fixes or workarounds for incidents.
· Collaborate with
development teams
to drive long-term resolutions for recurring problems.
· Work closely with
DevOps
, QA, and business teams to ensure issue-free releases.
· Develop tools, scripts, or monitoring enhancements to improve system visibility and reliability.
· Participate in
code reviews
, contribute to
knowledge base articles
, and document solutions.
· Ensure
SLA compliance
for critical support tickets and provide timely updates to stakeholders.
· Participate in
on-call support rotations
(if required).
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