Program Manager

8 hours ago

Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 18,00,000 per year

We are looking for a skilled Program Manager with 5-12 years of experience to manage complex customer projects from design and development to production, ensuring end-to-end delivery excellence and customer delight. The ideal candidate will have a strong background in managing programs and leading teams, with excellent communication and interpersonal skills.

Roles and Responsibility

  • Manage complex customer projects from design and development to production, ensuring end-to-end delivery responsibility.
  • Interface and engage with customers at a strategic level, meeting current project requirements and forecasting needs or issues.
  • Ensure timely completion of all customer feedback processes and define resources and schedules for program implementation.
  • Oversee the launch of multiple projects from concept to delivery, aligning with various stakeholders and communicating effectively with multi-country, multi-culture teams.
  • Contribute to the industrialization drive of the company, fostering a culture of delivering more value for less.
  • Build mechanisms for individuals and teams to innovate and reward such actions continuously.
  • Ensure overall program delivery is within budget, up to quality standards, and on schedule, while maintaining internal and client-driven quality and compliance norms across multiple projects.
  • Support and cultivate a culture of completing documentation and reviews, particularly post-project knowledge management.
  • Create and maintain program-level dashboards to enable effective project management and promote teamwork, motivating, mentoring, and developing subordinates, resolving conflicts as needed.
  • Align with multiple units across the company and offshore/offshore teams to create an effective value chain for customers.
  • Ensure skillsets in the team are built with necessary certifications and play the role of Mentor and Coach, assessing and developing technical/professional capabilities.

Job Requirements

  • Minimum 5 years of experience in program management, preferably in the employment/recruitment services industry.
  • Strong understanding of program management principles, including project planning, execution, and monitoring.
  • Excellent communication, interpersonal, and leadership skills, with the ability to motivate and mentor team members.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong analytical and problem-solving skills, with attention to detail and the ability to meet quality standards.
  • Experience in managing budgets, scheduling, and resource allocation, with a focus on profitability and cost-effectiveness.
  • Bachelor's degree required; relevant field preferred.

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