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sales engineer ocs

2 weeks ago

Faridabad, Haryana, India Divya Placement Consultant Full time ₹ 4,00,000 - ₹ 5,00,000 per year
JOB DESCRIPTION - SALES ENGINEER OCS

Position: Sr. Sales Coordinator
Experience: 7 to 10 Years
Salary: 40 to 50K
Job Location: NHPC Chowk, Faridabad

Roles and Responsibilities
  1. Oversee and manage the post-sales order process, ensuring that all orders are processed accurately and promptly.
  2. Track orders from sales closure to delivery, handling any post-sales issues or discrepancies.
  3. Communicate with the logistics team, warehouses, or shipping companies to ensure timely delivery.
  4. Act as the main point of contact for customers after the sale is made, addressing queries, concerns, and feedback.
  5. Provide status updates to clients regarding the delivery process, product availability, or service inquiries.
  6. Manage customer complaints and resolve issues in a timely manner to ensure customer satisfaction and retention.
  7. Maintain detailed records of customer interactions, orders, and any post-sale activities.
  8. Collaborate with internal teams (such as finance, logistics, product, and customer service) to ensure the successful delivery and after sales support for customers.
  9. Ensure all tasks are completed according to company policies, customer expectations, and deadlines.
  10. Work closely with the sales team to provide any necessary post-sales support or information.
  11. Build and maintain strong relationships with clients through consistent and professional communication.
  12. Identify opportunities to up-sell or cross-sell additional products and services to existing customers, driving customer loyalty.
  13. Ensure that all customer inquiries and requests are responded to within set timelines.
Who Should Apply
  1. Male candidate with Experience of After Post Sales in

`घोटाले चेतावनी: JORA एक नौकरी खोज इंजन है । हम एक भर्ती नहीं कर रहे हैं और किसी भी भर्ती प्रक्रिया का हिस्सा नहीं हैं। हमारे कार्यालय केवल ऑस्ट्रेलिया में हैं। हम नौकरी चाहने वालों से कभी संपर्क नहीं करते या चयन उद्देश्यों के लिए उम्मीदवार से कभी संपर्क नहीं करते। यदि आपको कॉल या मेल प्राप्त होता है (बाहर की ) JORA से होने का दावा करने वाले व्यक्ति से आपको प्रासंगिक प्राधिकारियों से संपर्क करना चाहिए । उस व्यक्ति के बारे में आपकी सारी जानकारी के साथ । इसके अलावा, आपको साक्षात्कार चरण में संसाधित करने के लिए भुगतान करने की आवश्यकता नहीं होनी चाहिए। JORA उम्मीदवारों से कभी पैसे नहीं मांगते।

सावधान रहें और जागरूकindia ।
सादर,
JORA टीम ।