
Senior Sales
5 days ago
Senior Sales
Reporting To
Sales Head
Professional Qualification
Graduation/ Post Graduation
Experience
3-6 years of experience in managerial aspects
Industry Specific
Same Industry
Location
CG Road
Compensation
Best In Industry
Essential Skills
· Proven experience in retail sales, ideally in the luxury jewelry or goods industry.
· Demonstrated track record of achieving sales targets.
· Exceptional communication, interpersonal, and sales skills.
· Strong customer service skills and a passion for building client relationships.
· Proficiency in point-of-sale (POS) systems and inventory management software.
· Analytical and problem-solving abilities.
· Strong organizational and multitasking capabilities
Job Description
·
Sales & Customer Engagement:
· Engage with customers to understand their needs and provide personalized recommendations.
· Achieve individual and store sales targets through effective upselling and cross-selling.
· Build and maintain strong relationships with clients to foster loyalty.
· Handle high-value transactions with professionalism.
·
Product & Market Knowledge:
· Demonstrate in-depth knowledge of jewelry products, including materials, gemstones, and design styles.
· Stay informed about industry trends, market dynamics, and competitor activities.
· Educate customers on the unique benefits and details of jewelry pieces.
·
Store Operations & Merchandising:
· Ensure the store environment is clean, organized, and features attractive jewelry displays.
· Assist with inventory management, stock checks, and maintaining accurate records.
· Uphold brand merchandise standards and ensure security of high-value items.
·
Customer Service & Issue Resolution:
· Provide exceptional customer service throughout the sales process.
· Handle customer complaints, returns, and exchange requests efficiently and professionally.
· Gather customer feedback to contribute to business improvement.
·
Team Leadership & Training:
· Train and mentor junior sales assistants.
· Lead by example in achieving sales goals and providing excellent service.
·
Reporting & Analysis:
· Prepare regular sales performance reports for senior management.
· Analyze sales data to identify trends and opportunities for growth.
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