Merchandiser - Custom Manager
2 days ago
About Jaipur Rugs:
Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics.
Position Summary:
We are looking for a passionate and detail-driven
Merchandiser – Custom Manager
to manage and lead our custom order lifecycle, from client brief to delivery. The ideal candidate will be a
B.FTech graduate from NIFT
, with
4–5 years of experience
in merchandising, ideally with exposure to
custom/bespoke products, textiles, or luxury design
.
This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.
Key Responsibilities:
- Manage end-to-end execution of
custom and bespoke rug orders
, including design interpretation, sampling, costing, production timelines, and final delivery. - Coordinate with
clients, designers, and internal design teams
to understand specifications, material preferences, color palettes, and technical requirements. - Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
- Develop and maintain
custom order trackers, T&A (Time & Action) calendars
, and internal coordination sheets to ensure timely delivery. - Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
- Ensure strict adherence to
quality and compliance standards
for all custom products. - Support costing and pricing strategies, balancing product value with profitability.
- Work closely with the
sales, marketing, and export teams
to provide updates, sample approvals, and production status. - Provide post-delivery feedback and continuous improvement insights for process optimization.
Key Qualifications & Skills:
- B.FTech from NIFT
(mandatory) - 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
- Strong knowledge of
textile techniques
, materials, dyeing processes, and hand-crafted production methods - Excellent understanding of
custom order workflows
– from client brief to production to delivery - Strong communication and coordination skills with fluency in both English and Hindi
- Proficiency in
MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems - Eye for detail, strong problem-solving skills, and a customer-first mindset
- Ability to work independently and manage multiple projects simultaneously
Preferred Attributes:
- Exposure to
global clients or export markets - Experience working with artisan-based production or luxury/customized product environments
- Interest in sustainable and ethical production processes
-
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