Merchandiser - Custom Manager

3 weeks ago

Jaipur Rajasthan India, Rajasthan Jaipur Rugs Full time

About Jaipur Rugs:Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics.Position Summary: We are looking for a passionate and detail-driven Merchandiser – Custom Manager to manage and lead our custom order lifecycle, from client brief to delivery. The ideal candidate will be a B.FTech graduate from NIFT, with 4–5 years of experience in merchandising, ideally with exposure to custom/bespoke products, textiles, or luxury design.This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.Key Responsibilities:Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements.Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.Develop and maintain custom order trackers, T&A (Time & Action) calendars, and internal coordination sheets to ensure timely delivery.Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).Ensure strict adherence to quality and compliance standards for all custom products.Support costing and pricing strategies, balancing product value with profitability.Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status.Provide post-delivery feedback and continuous improvement insights for process optimization.Key Qualifications & Skills:B.FTech from NIFT (mandatory)4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sectorStrong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methodsExcellent understanding of custom order workflows – from client brief to production to deliveryStrong communication and coordination skills with fluency in both English and HindiProficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systemsEye for detail, strong problem-solving skills, and a customer-first mindsetAbility to work independently and manage multiple projects simultaneouslyPreferred Attributes:Exposure to global clients or export marketsExperience working with artisan-based production or luxury/customized product environmentsInterest in sustainable and ethical production processes

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