Advance System Administrator
4 days ago
Company Description
IT By Design has been the trusted growth partner for MSPs for over 20 years. We help businesses scale profitably through dedicated engineers, always-on infrastructure management, and practical AI solutions. Our core services include Dedicated Engineers, 24x7x365 Infrastructure Management Support, and AI solutions designed for real ROI. With a proven track record, secure facilities in the U.S., India, and the Philippines, and a people-first growth framework, IT By Design supports over 400 MSP partners globally.
Role Description
This is a full-time, on-site role located in Delhi/Noida, India for an Advance System Administrator. The Advance System Administrator will handle day-to-day responsibilities including system administration, troubleshooting, providing technical support, and network administration. The role involves maintaining and optimizing IT systems to ensure operational efficiency and service reliability.
Hiring: Level 2 NOC Engineer (MSP Experience Required)
I'm looking for a
Level 2 NOC Engineer
to join our growing team at
Innovation Technology by Design (ITBD)
.
Here's the thing — I'm not looking for someone who just monitors alerts. I'm looking for someone who understands what's
behind
those alerts, who takes ownership, finds patterns, and wants to make systems stronger every day.
If you've worked in an
MSP setup
, you already know the rhythm — multiple clients, complex infrastructure, and the need to think fast.
What you'll be working on:
- Handling server offline, event, and disk space alerts
- Managing Auvik and network performance alerts
- Patching servers and endpoints
- Working with backup tools – Spanning, Unitrends, ShadowProtect, Acronis, Veeam
- Troubleshooting ILO / iDRAC hardware issues
- Doing real RCA, not just clearing tickets
What I'm looking for:
- 3–5 years in NOC / Infrastructure Support (MSP experience is a must)
- Strong with Windows Server (2016/2019/2022), Auvik, VMware / Hyper-V
- Comfortable with patch tools (WSUS, SCCM) & RMMs (ConnectWise, NinjaOne, Kaseya)
- Clear communication and real accountability
- Certifications like MCSA, Network+, VCP, ITIL are great to have
If you're that person who doesn't wait for direction but takes action — I want to hear from you.
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