Export Manager
2 days ago
Summary:
Manager-level role responsible for end-to-end export operations: order processing, documentation, shipping coordination, and managing key international accounts.
Key Responsibilities
- Manage export order lifecycle: quotation, order confirmation, production coordination, documentation (commercial invoice, packing list, BL).
- Coordinate with freight forwarders, customs clearing, and logistics for timely shipments.
- Maintain relationships with overseas buyers and follow up on payment/credit.
- Ensure export compliance with DGFT/GST and maintain export documentation files.
- Prepare export forecasts and communicate demand to production/suppliers.
- Supervise Sales Executive on export-related tasks and sample dispatches.
Qualifications & Experience
- Graduate; diploma in international trade/logistics preferred.
- 3–6 years experience in export operations, ideally in tiles/ceramics or freight-forwarding coordination.
KPIs
- On-time shipments, export documentation accuracy, number of export orders processed, reduction in shipment delays.
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