Training Manager- Beauty

Position Title: Trainer/Training Manager, India

Job Type: Full-Time, Permanent Location – Mumbai Or Delhi

Work Experience – 5 Year

Gender – Male/Female

Requires a candidate who has worked in Fashion/Cosmetics/Fragrances/ Luxury Brands as a trainer

This role requires someone willing to travel for 10-15 days across the country.

Salary : Upto LPA including variables

Job Purpose:
To completely deliver the brand's unique identification, including Brand

History, Product, Knowledge, Brand Core Value, philosophy, skills, and new launches

for the field and office team.

To build a strong field (sales & training) team and work with the sales team for sales

growth and service improvement.

As a Brand Trainer,
He/She will play a vital role in ensuring the impeccable execuƟon of

APAC education programs and strategic development of training programs. He/She will

support the Indian market in elevaƟng the retail team's standards in key areas of the

brand to deliver unsurpassed client services and maintain high image standards through

Training & Retail Excellence strategies and support. He/She will also engage and advance the capabilities of the Training and Retail community in the region by driving a robust self-directed learning culture and growth mindset.

Key Responsibilities:

• Be the key expert person in fragrance education materials, purposes, learning

objectives, deliveries, and measurements, including planning, and executing all

training sessions to the Field Retail Team.

• Collaborate very closely with the dedicated brand manager of company in India for

procuring training materials, Cas uniforms and accessories, training frequency of top and reference doors and elevating the overall quality and performance of Client  Advisors.

• Be responsible for monitoring, tracking, and gather 360 feedback on all market

training programs (new and existing).

• Support yearly and long-term strategic plans through calibration and synthesis of Bulgari Regional priorities and markets' needs.

• Work closely with the APAC education team and market on a yearly plan to

understand and deliver all training programs and initiatives to enhance brand

knowledge, retail excellence, and fragrance expertise to the retail team.

• Responsible for planning training calendars and budgets to meet the overall business,

sales, and marketing objectives.

• Be a team player and collaborate with the APAC training team, including leveraging on Best Practices, or highlighting new initiatives in India.

• Collaborate with relevant stakeholders to develop, curate, design, implement, and follow up learning and development programs with end-to-end execution (objectives, post-training follow-up and observation, program evaluation, KPIs, etc.).

• Reinforce social learning by animating Communities of Practices and key moments in the year for the Training community.

• Participate and support onboarding programs as required.

• Engage and update the community with inspiring fragrance trends and practices in the learning space.

• Lead and coach the Retail team in applying the Retail Excellence approach. 
• Monitor effective execution of training programs.

• Ensure all training program aligns with training strategies/direction and sell-out priorities

• Provide proactive support, coaching, follow up and feedback to Field Team. 
• Identify Training/Coaching Objective and Action Plan for store visit according to the Retail & Training Strategy

• Create, review, and enhance the content of training programs/modules. 
• Deliver the training program independently, such as SOP training, new CA training, new product training, Selling & Service, and relevant skills to their job.

• Provide on-site coaching to CA and help them build confidence while working in the field.

• Work with the sales team on CA evaluation and development.

• Maintain and upgrade the CA image. Ensure APAC Grooming Guidelines are followed. 
• Good at data analysis and management to follow up and ensure the effective training implementation.

Job Description Template

Academic / Professional Qualifications

 Team leader with a strong focus on the achievement of results

 Proven experience in team/department management

 Possess dynamism and confidence, and at the same time articulate and positive  . Genuine interest and appreciation for the fragrance and luxury industry  . Excellent presentation skill

 Coaching skills is must

 Passionate, creative and driven for result

 Microsoft Office