Customer Support Executive- Kochi, Kerala
3 days ago
Hiring for domestic banking voice process- Kochi, Kalamassery
Role & responsibilities:
Handle inbound and outbound calls related to banking queries.
Interested to work in banking sales.
Assist customer with account details, transactions, and card-related issues.
Provide accurate information and ensure customer satisfaction.
Identify and escalate unresolved issue to the appropriate department.
Maintain professional communication throughout the call.
Ensure compliance with banking policies and security guidelines.
Preferred candidate profile:
Fresher/ Experienced candidates are eligible.
Graduation is MANDATORY.
Workdays: 6 days a week.
Week off: 1 rotational week off.
Shift: Day/ Night rotational shifts.
Language required:
ENGLISH + TAMIL/ ENGLISH + HINDI/ ENGLISH + KANNADA/ ENGLISH + TELUGU.
Skills Required:
Good communication and problem-solving skills.
Willingness to work in rotational shifts.
Immediate joiner preferred.
Salary Structure:
CTC- 20,500 per month.
Take Home- 15,500 per month.
Work Location:
SRA 43 Shanu Towers, RBD CEG 3rd Floor, Kalamaserry, Kochi
If interested, share your updated resume to HR Divya
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