Community Engagement Officer

3 days ago

Gurgaon, Haryana, India Buildskill Intertrade P. Ltd Full time ₹ 2,10,000 - ₹ 3,00,000 per year

Location: MG Road, Gurugram, Haryana (Onsite only)

Experience: 0-2 Years

Salary: As per Industry Standards

About Buildskill

Buildskill is a fast-growing home improvement tools brand, building a vibrant digital community across India. Our mission is to make tools and DIY culture accessible, authentic, and fun for everyone. We're passionate about equipping people to build and improve their spaces, and that starts with real, honest conversations online.

What You'll Do

  • Write, edit, and publish engaging posts for Facebook, Instagram, WhatsApp, Reddit, and YouTube, as well as email campaigns; this covers everything from product launches to DIY tips and community spotlights.
  • Reply to comments, questions, and DMs across social platforms in a way that's friendly and genuinely helpful; think fast, accurate, and on-brand at all times.
  • Track and report on key community engagement metrics: traffic, shares, conversion rates, feedback trends, and FAQs.
  • Create, update, and manage a central FAQ/Knowledge Base so users always get up-to-date and consistent answers.
  • Spot community trends and bring back insights to marketing, product, or support teams; if people keep asking for something, we want to hear about it.
  • Collaborate closely with marketing and creative to make sure our campaigns and content actually land with our community.
  • Look after the vibe: spark real conversations, keep engagement upbeat, and create an environment where users want to come back.
  • Stay on top of best practices for community and social platforms so our engagement is always transparent, safe, and authentic.

Who You Are

  • 1+ years of experience in community management or social media engagement in a brand or agency context (mandatory).
  • Solid grasp of social platforms: Facebook, Instagram, WhatsApp, Reddit, and YouTube.
  • Know your way around core social content tools: WordPress, Blogger, Medium, or similar.
  • Pro at MS Office (especially Excel, for reporting).
  • Strong communication skills: you can chat, write, and handle community feedback in fluent, natural English.
  • Fast to learn, quick on the uptake, whether it's a new platform or a community crisis.
  • Strong organizational skills: You can juggle multiple conversations and tasks without dropping the ball.
  • High energy, approachable, and a self-starter.
  • Creative mindset with a knack for keeping conversations positive and on brand.

Why Buildskill

  • Be the voice of a growing, energetic brand.
  • Chance to shape how we engage and grow our digital community.
  • Young, dynamic team with lots of room to learn, contribute, and drive meaningful online conversations.

Job Type: Full-time

Pay: ₹21, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • What is your notice period? (In days/ For freshers, if you are an immediate joiner, please mention how many days you can join)
  • What is your Current/Last drawn CTC? (in Lakhs Per Annum - LPA)
  • What is your expected CTC? (In LPA)
  • Are you comfortable with a 6-day work week that includes 2 alternate Saturdays off?
  • Buildskill maintains a strict no-smoking/vaping policy. We do not endorse employees smoking/vaping during working hours or arriving at work after smoking/vaping. Does this work for you?
  • The office location will be MG Road, Gurugram. Does this location work for you?

Language:

  • English (Required)

Work Location: In person

  • Tutor Community Engagement Manager

    1 week ago

    Gurgaon, Haryana, India Cuemath Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Overview:We are seeking an experiencedTutor Community Engagement Managerto lead and grow our tutor community. This role is responsible for fostering engagement, managing communication strategies, and driving tutor participation across multiple channels. The ideal candidate should have a dynamic personality, capable of leading large community sessions and...

  • Telecaller – Customer Engagement

    7 days ago

    Gurgaon, Haryana, India CARHEROZ Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCarHeroz is your eco-friendly, on-demand car care solution for wash, detail, and more. Our professional 'car heroes' provide top-notch car care service with just a phone call, ensuring your vehicle looks and feels like new. Dedicated to exceptional customer satisfaction, CarHeroz is committed to offering convenience and quality service to...

  • Engagement Manager

    1 week ago

    Gurgaon, Haryana, India Prescient Healthcare Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About YouDo you want to specialise in drug development or commercialisation strategy? Do you want to support biopharmaceutical drug development or commercialisation strategy? Are you looking to become the catalyst between clinical and commercial success? Prescient is looking for seasoned consultants or engagement managers to join us as an Engagement Manager...

  • Engagement Lead

    2 weeks ago

    Gurgaon, Haryana, India ProcDNA Analytics Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About ProcDNA:  ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 300+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be...

  • Community Manager

    1 week ago

    Gurgaon, Haryana, India MyOffiz Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Community ManagerLocation: udyog vihar gurgaonKey Responsibilities:Member Relations & Community BuildingBe the first point of contact for members and guests, providing excellent customer service.Build relationships with members to understand their needs and ensure satisfaction.Plan and execute community events, networking sessions, and engagement...

  • Communications Coordinator

    2 days ago

    Gurgaon, Haryana, India Smiths Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company DescriptionEvery minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a...

  • Communications Coordinator

    1 day ago

    Gurgaon, Haryana, India Smiths Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the...

  • Community Executive(Fluent Communication)

    2 days ago

    Gurgaon, Haryana, India HR Creations Full time ₹ 3,00,000 - ₹ 3,30,000 per year

    Key Responsibilities1. Event ManagementCoordinate and execute corporate events, college events, school sports days, and birthday parties (optional).Understand and follow standard event procedures — including onboarding clients, managing requirements, pricing, and accounts.Handle end-to-end event closures, from inquiry to execution.Manage 10–15 event...

  • Engagement Manager-Engagement Management-Engagement Manager

    5 days ago

    Gurgaon, Haryana, India EXL Talent Acquisition Team Full time ₹ 25,00,000 - ₹ 75,00,000 per year

    Key Responsibilities:Leadership & Team ManagementLead, mentor, and develop a global team of 50+ catastrophe modelling and exposure management professionals. Foster a culture of performance, collaboration, and innovation within the team. Oversee workforce planning, capacity optimization, and skill development across multiple delivery locations. Champion...

  • Product Communications Intern

    1 day ago

    Gurgaon, Haryana, India Nynii Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Nynii is India's trusted platform for booking verified domestic workers — including house helps, cooks, and caregivers for children and the elderly.Our mission is to make finding reliable helpsimple, transparent, and worry-free, while empowering thousands of workers across India with sustainable livelihoods.Role OverviewAs aProduct Communications Intern,...