Senior Managing Consultant, Marketing Services

Title and Summary

Senior Managing Consultant, Marketing ServicesDirector Marketing Services - Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

Roles and Responsibilities

Client Impact

Lead complex client engagements across a range of industries and problem statements

Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data

Own senior client relationships from mid-level to C-suite

Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

Guide team through complex problem solving to business-focused solutions and recommendations that drive client value

Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels

Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital

Provide marketplace perspectives and insights

Lead on-the-job training, coaching, and mentorship to both direct and outside team members

Understand various marketing specializations and relationships between areas

Qualifications

Basic qualifications

Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing

Experience coaching and leading teams across large, strategic engagements with third parties

Experience leading vendor and senior client relationships

Deep knowledge of business KPIs, financials, and organizational leadership

Ability to identify new business development opportunities and adjacencies, and experience leading proposal development and scoping of new opportunities

Experience generating new knowledge or creating innovative solutions, ability to provide industry perspectives and thought leadership

Advanced Word, Excel, and PowerPoint skills

Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment

Ability to communicate effectively in English and the local office language (if applicable)

Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management

Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors

Experience with data visualization tools (e.g., Tableau, Power BI)

Experience leading delivery and implementation of complex solutions and measuring impact on clients' business

Relevant industry expertise and/or experience in product, sales, or marketing technology

MBA or masters degree with specialization in marketing or digital (not required)