Document Controller
18 hours ago
Key Responsibilities
Customer Registration & Documentation Support
Guide customers through the registration process on the official portal.
- Assist in collecting and verifying documents required for subsidy approval (property papers, identity proof, electricity bills, etc.).
Ensure proper documentation submission to avoid delays.
Financing & Payment Assistance
Educate customers on loan options and facilitate financing if needed.
- Coordinate with banks/NBFCs for loan approvals and disbursements.
Ensure customers understand the payment structure and advance payment process.
Solar System Installation & Quality Assurance
Conduct site surveys to check roof feasibility, shadow analysis, and load calculations.
- Oversee and execute the installation of solar panels, inverters, and wiring as per MNRE and DISCOM standards.
Ensure safety compliance and high-quality workmanship.
Post-Installation Support & Grid Connectivity
Assist customers in the net metering process, ensuring timely approvals from DISCOM.
- Troubleshoot technical issues and educate customers on system maintenance and energy savings.
Monitor system performance and coordinate after-sales service if needed.
Subsidy Processing & Release
Track subsidy application progress and coordinate with relevant authorities for timely release.
- Keep customers updated on subsidy status and resolve compliance-related issues.
- Maintain records and escalate delayed subsidy payments for resolution.
Job Type: Full-time
Pay: ₹9, ₹12,675.52 per month
Work Location: In person
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