Assistant Manager-HR Operations-Immigration

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

As a Assistant Manager you need to oversee and manage Level 1 tasks comprising of transactional in nature for HR Services Global Immigration.

Significant contributions in strategic objectives for Immigration.

• Strong subject mater expertise of Immigration for work authorisations and running day to day operations.
• Ensure immigration operations are BAU and SLAs are met as per organizational standards.
• Maintain strong cordial working relationships with internal stakeholders and vendors.
• Assisting international transferees with complex paperwork queries in order to obtain work authorization.
• Handling stakeholders complex queries over the phone and in meetings & emails.
• Advanced working knowledge on the end user ServiceNow & HR Successfactors platform. Applicable vendors tools etc.
• Oversee daily follow up with the transferees and ensure overall immigration workflow closures.
• Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organization's practices align with current immigration laws.
• Own, maintain and upkeep the internal process documents and align with current immigration laws.
• Operate independently & ensure employee satisfaction in leading immigration initiatives and best Practices.
• Advanced working experience in HR Reporting and Data Analytics resulting in Strategy Execution
• Outstanding written and oral communication skills, including review/presentation expertise.
• Manage ambiguity and convert gaps/issues into opportunities for HR Services Immigration Services.
• Advanced Microsoft Office skills.

Relevant Immigration Working Experience for 8 to 10 years.

Relevant people management experience of 2 – 3 years

Critical Thinking & Decision Making

Mid-Level

• Task Complexity: Should be able to guide team in solving complex tasks & queries.
• Responsibility: Should own the service line tasks and be responsible to complete tasks within the defined SLAs.
• Supervisory Responsibility: This role has supervisory responsibility.
• Yes. This role has supervisory responsibility.
• Support in hiring process such as taking interviews.
• Provide timely feedbacks to the team members on their performance and objectives.
• Escalation handling on behalf of team.
• Provide inputs to the leadership on performance evaluation.

Immigration Laws, UK, US , Netherlands Immigration Laws, Documentation

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.